Floryday FAQ | Sitejabber

Question:

Where are yolu located?

Answer:

Thank you for contacting us. We are an international e-commerce company originally based in Hong Kong where our offices are located. For the moment, we have warehouses located in the United States, United Kingdom, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. Please contact us if you need any further assistance.

By Floryday F., over a year old

Question:

1st bad reviews and 2nd the fact that a lady had to pay custom duty on items that was more than items cost . where are the products shipped from . tha

Answer:

Thank you for contacting us. We are an international e-commerce company originally based in Hong Kong where our offices are located. For the moment, we have warehouses located in the United States, United Kingdom, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. Please contact us if you need any further assistance.

By Floryday F., over a year old

Question:

I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago) I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago)

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return & get a refund How do i return & get a refund

Answer:

Till vilken adress returnerar jag en klänning? Jag vill returnera en klänning ID: 5288096 Size: L. Klänningen är deformeradMycketsmal över bysten och mycket vid nertill. Jag vill byta ut den mot en annan klänning med samma pris 363:-.

By Gunvor C. over a year old

Question:

I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks

Answer:

Thank you for contacting. We sent the top solution to your email mclennan49@hotmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return dress for refund .did not fit.. How do i return dress for refund .did not fit..

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140 Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140

Answer:

Thank you for contacting. We sent the top solution to your email eivik.ragnhild@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hi i sent your cloths back it cost me $66.00 usd to do so. i email you about a return on order ly044754954cn & never heard back, where is my refund

Answer:

Thank you for your contacting. We have sent emails to your sheila@copotties.com. Please check it. Should you have any other questions, please contact us.

By Floryday F., over a year old

Question:

I would like to return a dress i ordered and need to know what address to send it to. what is your return policy? I would like to return a dress i ordered and need to know what address to send it to. what is your return policy?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund. Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund.

Answer:

Thank you for contacting. We sent the top solution to your email surbano1@yahoo.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Floryday Questions & Answers

Where are yolu located?

1st bad reviews and 2nd the fact that a lady had to pay custom duty on items that was more than items cost . where are the products shipped from . tha

I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago) I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago)

How do i return & get a refund How do i return & get a refund

I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks

How do i return dress for refund .did not fit.. How do i return dress for refund .did not fit..

Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140 Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140

Hi i sent your cloths back it cost me $66.00 usd to do so. i email you about a return on order ly044754954cn & never heard back, where is my refund

I would like to return a dress i ordered and need to know what address to send it to. what is your return policy? I would like to return a dress i ordered and need to know what address to send it to. what is your return policy?

Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund. Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund.

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Floryday Questions & Answers

Where are yolu located? Where are yolu located?

I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago) I have asked for info re returning a jacket and was told i would receive a return form.in 24 hrs. (a week ago)

How do i return & get a refund How do i return & get a refund

I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks I would like to return 2 items. way to small my order number is 024721101522. how do i go about it. thanks

How do i return dress for refund .did not fit.. How do i return dress for refund .did not fit..

Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140 Hvordan kan jeg returnere varer som jeg har motatt fra dere i dag.? de passet ikke. med vennlig hilsen ragnhild charlotte eivik inndyrveien 59 8140

Hi i sent your cloths back it cost me $66.00 usd to do so. i email you about a return on order ly044754954cn & never heard back, where is my refund Hi i sent your cloths back it cost me $66.00 usd to do so. i email you about a return on order ly044754954cn & never heard back, where is my refund

I would like to return a dress i ordered and need to know what address to send it to. what is your return policy? I would like to return a dress i ordered and need to know what address to send it to. what is your return policy?

Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund. Need info on how to return order # 028096560733. beautiful dress but does not fit. need to return for refund.

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Where are yolu located?

Hi i sent your cloths back it cost me $66.00 usd to do so. i email you about a return on order ly044754954cn & never heard back, where is my refund