Floryday Questions & Answers

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Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered
18% answered in 1 day
Question:

Are the sizes a true fit?

Answer:

Thank you for contacting us. Our size is True to the "size chart", we have put for Each Item just beside the size choice part. Then, you just need simply click the "size chart" and compare with your own measurement. Please note the measurements on size chart are for clothing not human body. What is more, our size charts may be quite different from your local ones. Meanwhile, the clothing have different measurements for the same size depending on the manufacturers. Looking forward to your order. Please contact us if you need any further assistance.

By Floryday F.,
Question:

Answer:

Thank you for contacting us! We are an international e-commerce company originally based in Hong Kong where our offices are located. Recently, we opened warehouses in United States, United Kingdom, Norway, Belgium and Australia. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. Feel free to contact us if you need any further assistance.

By Floryday F.,
Question:

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Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

How do i return items not suitable?super_sue@outlook.com

Answer:

Thank you for contacting. We sent the top solution to your email super_sue@outlook.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

I have 4 blouses and 1 pr of earrings to return can you send me the nearest shop or warehouse you use close to or in australia. judith

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Is the company floryday a reputable company?

Answer:

Thank you for contacting us. We are an international e-commerce company originally based in Hong Kong where our offices are located. For the moment, we have warehouses located in the United States, United Kingdom, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. Please contact us if you need any further assistance.

By Floryday F.,
Question:

I want to return the awful dress that has arrived it is nothing like what was ordered and is not cotton as advertised, it is nylon. how do i do that?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

What email address do i use to send photo of package to be returned, showing label and receipt from usps as requested. floryday.com isn't sufficient

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Hi,i need to return some items i recently purchased from you. the order number is 02794009198. please e-mail me back at greatriverharbor@aol.com.

Answer:

Thank you for contacting. We sent the top solution to your email greatriverharbor@aol.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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