Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

Yes!! i need to return items, you have not responded. i received an email saying i would hear from customer service in 24 hours , that was 4 days ago Yes!! i need to return items, you have not responded. i received an email saying i would hear from customer service in 24 hours , that was 4 days ago

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return an order, order #023698918033, order date: 9/14/2018 sincerely, dorrine mulcrone How do i return an order, order #023698918033, order date: 9/14/2018 sincerely, dorrine mulcrone

Answer:

Thank you for contacting. We sent the top solution to your email OTolerant1@outlook.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need a return label for order # 023804360046. i received the item today and it is too tight in the arms. I need a return label for order # 023804360046. i received the item today and it is too tight in the arms.

Answer:

Thank you for contacting. We sent the top solution to your email Nklein1607@outlook.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

What is the mailing address to return 2 items of an order. order # 023493371313 What is the mailing address to return 2 items of an order. order # 023493371313

Answer:

Thank you for contacting. We sent the top solution to your email latsrousseau@verizon.net, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return a sweater i bought and i need an xl. the one i ordered was a l.the order no: 024061515997 and tracking no. 4006318035350178. sally p How do i return a sweater i bought and i need an xl. the one i ordered was a l.the order no: 024061515997 and tracking no. 4006318035350178. sally p

Answer:

Thank you for contacting. We sent the top solution to your email dansalp@shaw.ca, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Trying to send an order back what is the address very frustrating Trying to send an order back what is the address very frustrating

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Please send me a return form and address for a blouse that is too small item code 021113386094 Please send me a return form and address for a blouse that is too small item code 021113386094

Answer:

Thank you for contacting. We sent the top solution to your email ashwellchas@aol.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Jag undrar hur man returnerar och till vilken adress Jag undrar hur man returnerar och till vilken adress

Answer:

Tack för din delning. Observera att vi är ett företag som är villigt att bära ansvaret och hjälpa våra kunder när de har problem. Din tillfredsställelse är det viktigaste för oss. Skulle du snälla berätta ditt ordernummer? Eller så kan du också skicka e-post till vår feedback@floryday.com med titeln "" sitejabber + ditt ordernummer + dina bekymmer "". Vårt kundservice team hanterar det snabbt och hittar den bästa lösningen för dig. Tack för din tid. Vänliga hälsningar, Floryday

By Floryday F., over a year old

Question:

Need to make a return. do not understand how to do it. return order no:027188626993. have been truing to do this for about 3 days. Need to make a return. do not understand how to do it. return order no:027188626993. have been truing to do this for about 3 days.

Answer:

Thank you for contacting. We sent the top solution to your email maryrum@peoplepc.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do you stay in business. i waited 2 weeks to find out my order has shipped and will be at my home in 8-20 days? one month. How do you stay in business. i waited 2 weeks to find out my order has shipped and will be at my home in 8-20 days? one month.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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