Floryday FAQ | Sitejabber

Question:

I've read terrible reviews about floryday which made me hesitate before i order. how true is this? I've read terrible reviews about floryday which made me hesitate before i order. how true is this?

Answer:

Thank you for visiting our website! We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. Thank you for your time.

By Floryday F., over a year old

Question:

I want to return 1 item delivered today order no 029736526235 white flowered chiffon top . my email address is c.sankey@yahoo.co.uk. pls asvise . I want to return 1 item delivered today order no 029736526235 white flowered chiffon top . my email address is c.sankey@yahoo.co.uk. pls asvise .

Answer:

Thank you for contacting. We sent the top solution to your email c.sankey@yahoo.co.uk, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I want to order some stuff, but i changed my minds coz most of the reviews are negative ones I want to order some stuff, but i changed my minds coz most of the reviews are negative ones

Answer:

Thank you for visiting our website! We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. Thank you for your time.

By Floryday F., over a year old

Question:

Please can i have an address in the uk to enable me to return an item from you which was received this week and unsuitable, also advise of refunding Please can i have an address in the uk to enable me to return an item from you which was received this week and unsuitable, also advise of refunding

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hi i would like to return and be refunded for a dress i have just received which is unsuitable, please provide me with an address i live in dorset, uk Hi i would like to return and be refunded for a dress i have just received which is unsuitable, please provide me with an address i live in dorset, uk

Answer:

I need your return address so I can get my full refund

By Victoria T. over a year old

Question:

I wish to return package 026586692864. it is totally unsuitable. what do i do? jacmacdon.gmail.com I wish to return package 026586692864. it is totally unsuitable. what do i do? jacmacdon.gmail.com

Answer:

Thank you for contacting. We sent the top solution to your email jacmacdon@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

If i want to return a package do i do my own address label to return to floryday please ands then take to post office for posting. yvonne If i want to return a package do i do my own address label to return to floryday please ands then take to post office for posting. yvonne

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Want to makea return not what i expected send address label or what i need Want to makea return not what i expected send address label or what i need

Answer:

Thank you for contacting. We sent the top solution to your email 1991smr@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How can i return something order #029384065773 not what i expected 1991smr@gmail.com How can i return something order #029384065773 not what i expected 1991smr@gmail.com

Answer:

If you have paid by Credit Card and are within 60 days of billing - Contact your Credit Card provider and ask to raise a charge back enquiry. It will take a little of time and work - but absolutely essential and worth while.

By over a year old

Question:

These reviews has made me very nervous about my order. will i get what i ordered in the sizes i ordered, when will my order arrive? yt182322121502111 These reviews has made me very nervous about my order. will i get what i ordered in the sizes i ordered, when will my order arrive? yt182322121502111

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Floryday Questions & Answers

I've read terrible reviews about floryday which made me hesitate before i order. how true is this? I've read terrible reviews about floryday which made me hesitate before i order. how true is this?

I want to return 1 item delivered today order no 029736526235 white flowered chiffon top . my email address is c.sankey@yahoo.co.uk. pls asvise . I want to return 1 item delivered today order no 029736526235 white flowered chiffon top . my email address is c.sankey@yahoo.co.uk. pls asvise .

I want to order some stuff, but i changed my minds coz most of the reviews are negative ones I want to order some stuff, but i changed my minds coz most of the reviews are negative ones

Please can i have an address in the uk to enable me to return an item from you which was received this week and unsuitable, also advise of refunding Please can i have an address in the uk to enable me to return an item from you which was received this week and unsuitable, also advise of refunding

I wish to return package 026586692864. it is totally unsuitable. what do i do? jacmacdon.gmail.com I wish to return package 026586692864. it is totally unsuitable. what do i do? jacmacdon.gmail.com

If i want to return a package do i do my own address label to return to floryday please ands then take to post office for posting. yvonne If i want to return a package do i do my own address label to return to floryday please ands then take to post office for posting. yvonne

Want to makea return not what i expected send address label or what i need Want to makea return not what i expected send address label or what i need

How can i return something order #029384065773 not what i expected 1991smr@gmail.com How can i return something order #029384065773 not what i expected 1991smr@gmail.com

These reviews has made me very nervous about my order. will i get what i ordered in the sizes i ordered, when will my order arrive? yt182322121502111 These reviews has made me very nervous about my order. will i get what i ordered in the sizes i ordered, when will my order arrive? yt182322121502111

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