Floryday FAQ | Sitejabber

Question:

Am trying to return an item that doesn't fit.. order #021015974591 Am trying to return an item that doesn't fit.. order #021015974591

Answer:

Thank you for contacting. We sent the top solution to your email msbon217@bellsouth.net, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need information about returning an item I need information about returning an item

Answer:

I am returning Order #020169016975. I had ordered an XL and it is either a small or medium. Send me the return address immediately. dbertocci@optonline.net I am making a copy of this to prove that I am trying to return the item as soon as it arrived.

By Doris B. over a year old

Question:

I need to return a dress. if i had read these awful comments i would not have ordered it.. please help. i live in newcastle. I need to return a dress. if i had read these awful comments i would not have ordered it.. please help. i live in newcastle.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I am reading some terrible reviews about your company. i hope you do not mess up my recent order placed a few days ago I am reading some terrible reviews about your company. i hope you do not mess up my recent order placed a few days ago

Answer:

Thank you for visiting our website! We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. Thank you for your time.

By Floryday F., over a year old

Question:

Hi i need to return 2 of 4 items ordered - order no. 026140136989. both much too small, thosizes were same as the others. how do i return them? Hi i need to return 2 of 4 items ordered - order no. 026140136989. both much too small, thosizes were same as the others. how do i return them?

Answer:

Thank you for contacting. We sent the top solution to your email jillianpdavey@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Does flora day have plus size dresses Does flora day have plus size dresses

Answer:

Yes. For best fit, please note that you can find the "size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product.

By Floryday F., over a year old

Question:

Hello i placed an order for expidite shipping however i did not get an email stating it was shipped Hello i placed an order for expidite shipping however i did not get an email stating it was shipped

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I am still trying to get a uk address to return an item i shall have to take this to the ombudsman as i can not get a reply to my question I am still trying to get a uk address to return an item i shall have to take this to the ombudsman as i can not get a reply to my question

Answer:

Would you please tell us your order number or your email address?

By Floryday F., over a year old

Question:

How long do shipments usually take to arrive? How long do shipments usually take to arrive?

Answer:

Thank you for contacting us. Normally, each article is prepared after the order has been placed, the preparation usually takes 5-7 business days before sending out. And it will take another 7~14 business days to ship. Please contact us if you need any further assistance.

By Floryday F., over a year old

Question:

I am trying to register but it keeps coming up undefined. i don't understand can you help me register please. I am trying to register but it keeps coming up undefined. i don't understand can you help me register please.

Answer:

Thank you for contacting us. We are glad to help you out. Please simply click here to register: https://www.floryday.com/login.php Enter your email, create password, and confirm password, that will be fine. Your time and support will be highly appreciated. Feel free to contact us if you need any further assistance.

By Floryday F., over a year old

Floryday Questions & Answers

Am trying to return an item that doesn't fit.. order #021015974591 Am trying to return an item that doesn't fit.. order #021015974591

I need information about returning an item I need information about returning an item

I need to return a dress. if i had read these awful comments i would not have ordered it.. please help. i live in newcastle. I need to return a dress. if i had read these awful comments i would not have ordered it.. please help. i live in newcastle.

I am reading some terrible reviews about your company. i hope you do not mess up my recent order placed a few days ago I am reading some terrible reviews about your company. i hope you do not mess up my recent order placed a few days ago

Hi i need to return 2 of 4 items ordered - order no. 026140136989. both much too small, thosizes were same as the others. how do i return them? Hi i need to return 2 of 4 items ordered - order no. 026140136989. both much too small, thosizes were same as the others. how do i return them?

Does flora day have plus size dresses Does flora day have plus size dresses

Hello i placed an order for expidite shipping however i did not get an email stating it was shipped Hello i placed an order for expidite shipping however i did not get an email stating it was shipped

I am still trying to get a uk address to return an item i shall have to take this to the ombudsman as i can not get a reply to my question I am still trying to get a uk address to return an item i shall have to take this to the ombudsman as i can not get a reply to my question

How long do shipments usually take to arrive? How long do shipments usually take to arrive?

I am trying to register but it keeps coming up undefined. i don't understand can you help me register please. I am trying to register but it keeps coming up undefined. i don't understand can you help me register please.

Can’t see your question? Ask to get answers from the Floryday staff and other customers.