Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I wish to return a dress. it is far too see through for someone my age. it arrived today 18th july 2018, order no: 020723210611. what do i do? I wish to return a dress. it is far too see through for someone my age. it arrived today 18th july 2018, order no: 020723210611. what do i do?

Answer:

Thank you for contacting. We sent the top solution to your email rilera@bigpond.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Please send me details to return 5inferior dresses.your customer service is awful. nannyangel@icloud.com Please send me details to return 5inferior dresses.your customer service is awful. nannyangel@icloud.com

Answer:

Thank you for contacting. We sent the top solution to your email nannyangel@icloud.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I have item 1174384 that is wrongly sized and far too small invoice 028594148969 £21.23 white blouse, have been trying to contact you. I have item 1174384 that is wrongly sized and far too small invoice 028594148969 £21.23 white blouse, have been trying to contact you.

Answer:

Thank you for contacting. We sent the top solution to your email rita.sale41@btinternet.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i get a returns label for the items i dont want, ive sent an email but got no response How do i get a returns label for the items i dont want, ive sent an email but got no response

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I would like to exchange an item please. how do i go about it. thank you I would like to exchange an item please. how do i go about it. thank you

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I have items i need to return!!!! how do i get a return label for these items? order # 020812633965 marciaarnold3@yahoo.com I have items i need to return!!!! how do i get a return label for these items? order # 020812633965 marciaarnold3@yahoo.com

Answer:

Thank you for contacting. We sent the top solution to your email marciaarnold3@yahoo.com and there is no return label, you can return it directly, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I placed an order 6/25/18, i never got an email with all my information but yet they took my money. i just want to know what's going on. I placed an order 6/25/18, i never got an email with all my information but yet they took my money. i just want to know what's going on.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Why do i see this space every time i ask a question but i don't get any answers? how do i return an item i hate? Why do i see this space every time i ask a question but i don't get any answers? how do i return an item i hate?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I received my order of 5 tops and a hat today. loved them all but 4 of the tops are too small would like to exchange them for a larger size. advise I received my order of 5 tops and a hat today. loved them all but 4 of the tops are too small would like to exchange them for a larger size. advise

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Order number 025975038805 please tell me your address for returning. Order number 025975038805 please tell me your address for returning.

Answer:

Thank you for contacting. We sent the top solution to your email loneskaarup@hotmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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