Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I need to return 4 dresses on order no 021809811239 and order no 023634579172 2 are two small and 2 are two bid couls i have an address please I need to return 4 dresses on order no 021809811239 and order no 023634579172 2 are two small and 2 are two bid couls i have an address please

Answer:

Thank you for contacting. We sent the top solution to your email lynm6@optusnet.com.au, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Please could i have an address for returning order number 022441099072. Please could i have an address for returning order number 022441099072.

Answer:

Thank you for contacting. We sent the top solution to your email rutfos@hotmail.co.uk, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Please let me know how to return a dress. what address? how do i get a refund? thank you. my email is lynne.enoch@btinternet.com Please let me know how to return a dress. what address? how do i get a refund? thank you. my email is lynne.enoch@btinternet.com

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I would like to return a dress. it was not what was advertised on your web. my order number is 028820354030.. thank you, june dewell I would like to return a dress. it was not what was advertised on your web. my order number is 028820354030.. thank you, june dewell

Answer:

Thank you for contacting. We sent the top solution to your email junedewell@gmx.de, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return items from order #023072008388 but do not know what captcha means on the return form. please help!!darrel.hartman@goldenwest.net I need to return items from order #023072008388 but do not know what captcha means on the return form. please help!!darrel.hartman@goldenwest.net

Answer:

Thank you for contacting. We sent the top solution to your email darrel.hartman@goldenwest.net, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I want a refund and instructions to return items for horrible quality and size large is way you big. i have tried numerous times to contact customer I want a refund and instructions to return items for horrible quality and size large is way you big. i have tried numerous times to contact customer

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I ordered several items on june 11th, and they have not been shipped yet. do i need to contact my credit card company to take care of this? cindy l. I ordered several items on june 11th, and they have not been shipped yet. do i need to contact my credit card company to take care of this? cindy l.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I ordered several items on june 11th, and they have not been shipped yet. do i need to contact my credit card company to take care of this? cindy l. I ordered several items on june 11th, and they have not been shipped yet. do i need to contact my credit card company to take care of this? cindy l.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I would like to return order number 023882680610, item number 1057291 as it is of poor quality. your internet proocedure does not help. I would like to return order number 023882680610, item number 1057291 as it is of poor quality. your internet proocedure does not help.

Answer:

Thank you for contacting. We sent the top solution to your email barbaragilbert48@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I trust your 14 days is from the receive date, not the order date! what is the address for returns and if a form is needed, please forward in the emai I trust your 14 days is from the receive date, not the order date! what is the address for returns and if a form is needed, please forward in the emai

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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