Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

Do i have to pay any duty on my items i ordered Do i have to pay any duty on my items i ordered

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return my order number 025733136553 a dress which is too small How do i return my order number 025733136553 a dress which is too small

Answer:

Thank you for your sharing. We have replied to you to roger.stone10@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

When will my order be delivered? its been 3 weeks!!! When will my order be delivered? its been 3 weeks!!!

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Like so many of your customers, you make it almost impossible to return items . please send the address of the return warehouse immediately. Like so many of your customers, you make it almost impossible to return items . please send the address of the return warehouse immediately.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

My order 02446802079793 is unsuitable and i would like to return it and get a refund...how do i do this meg macdonald My order 02446802079793 is unsuitable and i would like to return it and get a refund...how do i do this meg macdonald

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Tuesday may 25th - i need to return my top...02446802079793/ absolutely not as seen ..how do i do this? please refund. worried to read comments Tuesday may 25th - i need to return my top...02446802079793/ absolutely not as seen ..how do i do this? please refund. worried to read comments

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return. address thats too small. 2nd request. waiting 1 week. for address. to send. mfw305@gmail.com I need to return. address thats too small. 2nd request. waiting 1 week. for address. to send. mfw305@gmail.com

Answer:

Thank you for your sharing. We have replied to you to mfw305@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

There are way too many negative comments for anyone to deal with your company. why is your company so dishonest?

Answer:

We fully understand your concern about the negative comments. Make sure that we always strive to meet customer needs, and you can also see good reviews and beautiful images of our dear customers. It is a pity that our products do not meet the expectations of a part of our customers. In the meantime, we worry about the problems that each client has found. After receiving your comments, we will strive to solve your problems for them.

By Floryday F., over a year old

Question:

How do i return an item please How do i return an item please

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How may i return an article of clothing? shirley kistler srlykistle@aol.com please advise.. How may i return an article of clothing? shirley kistler srlykistle@aol.com please advise..

Answer:

Thank you for your sharing. We have replied to you to srlykistle@aol.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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