Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I need the mailing address for returning 2 dresses. both were too small. your sizings are not as standard as most companies. I need the mailing address for returning 2 dresses. both were too small. your sizings are not as standard as most companies.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return two dresses. how do i do that? my order # is 026370068421 my e-mail is outletlady4@aol.com I need to return two dresses. how do i do that? my order # is 026370068421 my e-mail is outletlady4@aol.com

Answer:

We have answered you before.

By Floryday F., over a year old

Question:

I need to add two dresses. how do i do that? my order # is 026370068421 my e-mail address is outletlady4@aol.com I need to add two dresses. how do i do that? my order # is 026370068421 my e-mail address is outletlady4@aol.com

Answer:

Thank you for your sharing. We have sent an email to your email outletlady4@aol.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

I want to send a blouse return it"s not a good one art. no: 1645249771 ordernumber 025658679237 I want to send a blouse return it"s not a good one art. no: 1645249771 ordernumber 025658679237

Answer:

A: Thank you for your sharing. We have sent an email to your email Claud.mulders@gmail.nl, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

Need to exchange a coat. too small. order number is (1715245364). my address is lacoaches@att.net. please send instructions. linda pearson. Need to exchange a coat. too small. order number is (1715245364). my address is lacoaches@att.net. please send instructions. linda pearson.

Answer:

Thank you for your sharing. We have sent an email to your email lacoaches@att.net, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

I need to return a pair of sandals to flory day.how do i go about it please? my email address is donnellymorfa@gmail.com thank you.i shall look forw I need to return a pair of sandals to flory day.how do i go about it please? my email address is donnellymorfa@gmail.com thank you.i shall look forw

Answer:

Thank you for your sharing. We have sent the top solution to your email donnellymorfa@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

Have sent e-mails with no reply from you. how do i return my items Have sent e-mails with no reply from you. how do i return my items

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hi, i have 2 dresses i want to return as they are too small and arrived too late. please advise how i return these items. my order number 0297312091 Hi, i have 2 dresses i want to return as they are too small and arrived too late. please advise how i return these items. my order number 0297312091

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

What address do i return goods What address do i return goods

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hi i received my parcel today 2/5/2018 there are 4 items in it and i need to return them all as non of them fit order number 024998941896 pls advise

Answer:

Thank you for your sharing. We have sent the top solution to your email lindabennie55@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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