Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I have returned my order via royal mail and want to send a copy of my receipt from royal mail. what is your correct email address I have returned my order via royal mail and want to send a copy of my receipt from royal mail. what is your correct email address

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I received a parcel with 3 items in it which are all unsuitable.i wish to return it and have a full refund. there is no return label. please advise.

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I am disgusted what a scam this floryday is. i need to return a geometric blouse supposed to be xxl would only fit a midget. i want an address I am disgusted what a scam this floryday is. i need to return a geometric blouse supposed to be xxl would only fit a midget. i want an address

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

My name is annie , i need to return to awful outfits back and no returns label . my email is annielean6@gmail.com My name is annie , i need to return to awful outfits back and no returns label . my email is annielean6@gmail.com

Answer:

A: Thank you for your sharing. We have sent the top solution to your email annielean6@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

When are you refounding my money ?? When are you refounding my money ??

Answer:

Thank you for your sharing. We have sent the top solution to your email eugemusu@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

I have returns that are not suitable how do i return them? pat colman - trish.colman@sky.com I have returns that are not suitable how do i return them? pat colman - trish.colman@sky.com

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I would like to return two dressed that i ordered on line. please advise how and where to return these goods to. my order number is 021740836045

Answer:

Thank you for your sharing. We have sent the top solution to your email, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

An welche adresse kann ich eine rücksendung schicken? An welche adresse kann ich eine rücksendung schicken?

Answer:

Vielen Dank für Ihr Teilen. Bitte beachten Sie, dass wir ein Unternehmen sind, das bereit ist, die Verantwortung zu tragen und unseren Kunden bei Problemen zu helfen. Ihre Zufriedenheit ist das Wichtigste für uns. Würden Sie uns bitte Ihre Bestellnummer mitteilen? Oder Sie können uns auch E-Mails an unsere feedback@floryday.com mit dem Titel "" sitejabber + Ihre Bestellnummer + Ihre Bedenken "" senden. Unser Customer Service Team kümmert sich umgehend darum und findet die beste Lösung für Sie. Vielen Dank für Ihre Zeit. Freundliche Grüße, Floryday

By Floryday F., over a year old

Question:

This is my third message to this company about a return . please send the information needed to return these items ! This is my third message to this company about a return . please send the information needed to return these items !

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I have been waiting for information about a dress i orderd and the money was taken on the 11th march - i have tried emailing and have had no response. I have been waiting for information about a dress i orderd and the money was taken on the 11th march - i have tried emailing and have had no response.

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

1...454647484950...77

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Floryday?