Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

How do i return a parcel from scotland? How do i return a parcel from scotland?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Please send returns address to: ninaelston@btinternet.com Please send returns address to: ninaelston@btinternet.com

Answer:

Thank you for your sharing. We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How long does it take to get a return address . i am just being passed from one department to another and this is not acceptable How long does it take to get a return address . i am just being passed from one department to another and this is not acceptable

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return a dress as it is too small can you please advise by return how i go about this. email undeliverable I need to return a dress as it is too small can you please advise by return how i go about this. email undeliverable

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Good evening, i have just put my first order in with you. could you give me a rough estimate of how long to arrive to me in england. many thanks. Good evening, i have just put my first order in with you. could you give me a rough estimate of how long to arrive to me in england. many thanks.

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Why is it almost impossible to contact you at floryday Why is it almost impossible to contact you at floryday

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Returns address please,kay Returns address please,kay

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hi floryday,on the 22nd of january (yesterday) i received my order(1955134284) but it is too fitting.please post address for return and refund.thankyo Hi floryday,on the 22nd of january (yesterday) i received my order(1955134284) but it is too fitting.please post address for return and refund.thankyo

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return a parcel i live in uk please give me returns advice How do i return a parcel i live in uk please give me returns advice

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I wish to return 3 dresses which are to small can you advise as can't seem to find how to return them, there was no returns form in the parcel.

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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