Floryday Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered
18% answered in 1 day
Question:

I need to return items ordered under number 028959489301 . i am a uk citizen residing in rochford essex . please advise method of return

Answer:

Thank you for your message. We sent the return address and instruction to you email, please check. Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

I need to send a top back , how do i do it please ,

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Answer:

Thank you for contacting. We sent theinformation to your email, please kindly have a look. Any problem, please send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Have a nice day

By Floryday F.,
Question:

I would like to know the address to return a dress which is too small in the bust and in the sleeves. a larger size would be too big.

Answer:

Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

I have just received a jacket that is too small. i would just like to exchange it for a larger size. how do i do this? order022822696474thank you

Answer:

Thank you for contacting. We sent the return address and instruction to your email, please kindly have a look. Any problem, please send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Have a nice day

By Floryday F.,
Question:

Answer:

Thank you for contacting. We sent the return address to your email, please kindly have a look. Any problem, please send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Have a nice day

By Floryday F.,
Question:

Hi i would like your address so i can retum my order as all dresses are far too small, although i would like to reorder 1 of the dresses in a larger

Answer:

A: Thank you for your sharing. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" Sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By airydress -.,
Question:

The blouse received is too big - can i exchange it please - i could send it back and have you send one that is a size smaller, two sizes if possible.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards,

By Floryday F.,
Question:

My order with item 1675206063 red loose none sweater, size m. fits nicely but the sleeves and bottom of the top isn't stitched like the neck is.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards,

By Floryday F.,

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Floryday?
Post Review