Floryday Questions & Answers

Hi Giuliana, Thank you for your question. As for the size, because we have different suppliers, the size chart differs in dresses. So please refer to the size chart of each dress before you place the order. For more questions, you can contact us via http://www.floryday.com/about/email.php?type=pre_sales&code=contact or send email to service@floryday.com. Please be assured that we will reply to you in 24 hours once you sent your email. Floryday

Hello Heather, Thank you for shopping from us. We are sorry that we couldn't find your order number in our system by searching the name "heather a". Would you please send us your order number to service@floryday.com and we'll have a check for you. Please understand that each coin has two sides. Negative reviews cannot represent all. We also have satisfied customers who are still willing to continue shopping from us. Also as different people have different standard and demand, we cannot satisfy all the customers. But we are always trying to reach the goal. Hope you can understand. And we hope that you'll be satisfied with your shopping experience here. If you have after sale issues with your order once you receive it, please contact us via service@floryday.com in 14 days from the day you receive the order. Our service team will do their best to help you out as soon as possible. Thank you again for your order. Floryday service@floryday.com

Hello Adri, Thank you for your order. We checked and your order has already be sent out and shipping by super saving shipping as you chose. Our service team has sent you an email with the tracking number and more details of your order. Please have a check. If you don't receive it, please check your spam box or junk folder. Floryday service@floryday.com

Hi Cindy, Thank you for your question. We checked it and our service team have replied to your email on July 29 and July 30. Would you please check your email again? If you don't receive it, please recheck your spam box or junk folder. Thank you for your time and understanding. Floryday

Hi Deborah, Thank you for your inquiry. The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have standard shipping for 4-6 days and 7-30 days for super saver shipping. Please contact us or send your inquiry to service@floryday.com if you need any further assistance. Floryday

To ensure your return could be handled properly, I suggest you would drop an email to service@floryday.com with the subject line, "Sitejabber+ your order number". If you couldn't provide order number, please tell us some specific information such as the right email address used to shop on our website, the recipient name, tracking number or phone number in your shipping address. Our Customer Service Team will take it from there and find the best solution to suit you.

To ensure your return could be handled properly, I suggest you would drop an email to service@floryday.com with the subject line, "Sitejabber+ your order number". If you couldn't provide order number, please tell us some specific information such as the right email address used to shop on our website, the recipient name, tracking number or phone number in your shipping address. Our Customer Service Team will take it from there and find the best solution to suit you.

To ensure your return could be handled properly, I suggest you would drop an email to service@floryday.com with the subject line, "Sitejabber+ your order number". If you couldn't provide order number, please tell us some specific information such as the right email address used to shop on our website, the recipient name, tracking number or phone number in your shipping address. Our Customer Service Team will take it from there and find the best solution to suit you.

To ensure your return could be handled properly, I suggest you would drop an email to service@floryday.com with the subject line, "Sitejabber+ your order number". If you couldn't provide order number, please tell us some specific information such as the right email address used to shop on our website, the recipient name, tracking number or phone number in your shipping address. Our Customer Service Team will take it from there and find the best solution to suit you.

To ensure your return could be handled properly, I suggest you would drop an email to service@floryday.com with the subject line, "Sitejabber+ your order number". If you couldn't provide order number, please tell us some specific information such as the right email address used to shop on our website, the recipient name, tracking number or phone number in your shipping address. Our Customer Service Team will take it from there and find the best solution to suit you.