Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I sent for a pair of velcro ankle boots size 41/2 gray instead i got 2 pair of velcro ankle boots size 41/2 green, i got the order straighten out and I sent for a pair of velcro ankle boots size 41/2 gray instead i got 2 pair of velcro ankle boots size 41/2 green, i got the order straighten out and

Answer:

Thank you for your review. I noticed that you haven't given an order number in your email. To solve the problem earlier, please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

Why aren't you answering questions from these recent customers? i assure you, i will never buy from this company again! Why aren't you answering questions from these recent customers? i assure you, i will never buy from this company again!

Answer:

Thank you for your review. I noticed that we've given replies to the Questions & Answers. You can have a check again. If you still have problems which hasn't been solved, please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I love your clothes but when they don't fit and i try and return them i can't why, my order is 029237555916 it only says loading and the phone number I love your clothes but when they don't fit and i try and return them i can't why, my order is 029237555916 it only says loading and the phone number

Answer:

Thank you for your review. I noticed that you have submitted your return request successfully after checking our website. If you still have problems about the order, please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return how do i return an item How do i return how do i return an item

Answer:

Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need a return form emailed to freedavidson@gmail.com I need a return form emailed to freedavidson@gmail.com

Answer:

Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return an item and your system is not working, and neither is your phone number, please advise I need to return an item and your system is not working, and neither is your phone number, please advise

Answer:

Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

Hej önskar returnera en blus jag köpr som var för trång hur gör jag? Hej önskar returnera en blus jag köpr som var för trång hur gör jag?

Answer:

Tack för din recension. Ta våra djupaste ursäkter för alla problem du stött på. Vi publicerade inte returadressen offentligt, eftersom vi har många återvändande krigshus över hela världen. Vårt kundserviceteam kommer att bekräfta det och ange motsvarande adress efter att kunder kontaktat oss för att initiera retur- eller utbytesprocessen. Vi försöker hitta ditt beställningsnummer för att kontakta dig. Eller skicka e-postmeddelandet till feedback@floryday.com med titeln "sitejabber + ditt beställningsnummer". Vår kundtjänst kommer att hantera det snabbt och hitta den bästa lösningen för dig. Vänliga hälsningar, Floryday

By Floryday F., over a year old

Question:

I ordered a jumpsuit on 7/16/2020 & was recently told it was no longer available. when can i expect my refund on this as well as the dress i returned I ordered a jumpsuit on 7/16/2020 & was recently told it was no longer available. when can i expect my refund on this as well as the dress i returned

Answer:

Thank you for your feedback. Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return a blouse. where do i find the order number

Answer:

A: Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I want to send some items back from my order #7029717348, please give me an address! I want to send some items back from my order #7029717348, please give me an address!

Answer:

Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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