FootballTicketNet Questions & Answers

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Here’s what consumers have asked with answers from FootballTicketNet staff and previous consumers.

53 questions answered
8% answered in 1 day
Question:

Why does footballticket.net not send e-tickets? instead they are saying they will have them delivered to the hotel? is is a scam?

Answer:

Hi Candace K., thanks for your visit to our page. As a broker we are getting different types of tickets and sometimes we cannot guarantee in advance they will be e-tickets. If this is the case, like paper or plastic tickets, we will need an address where to send them and, depending on the time frame, even better and safer to have an address in the same country/city of the match. Sometimes tickets can also be in a format of a voucher to be collected at the stadium so in this case we will only need a name for the collection and an email address where to send the voucher. I cant see a relation between this and a scam, the opposite, a scam is not delivering tickets, we are and this is why sometimes an address is needed. Please feel free to contact us straight to our phones, emails or chat, thanks. Regards Clovis Customer Relationship Manager www.footballticketnet.com

By Clovis D.,
Question:

Answer:

Hi Anurag, thanks for your visit to our page. Our Barcelona tickets are usually electronic ones so you will get them uploaded to your account on our site, online, and from there you will download and print them. Usually they are available for downloading few days before the match. In case of any further queries please email our sales@footballticketnet.com and they will be more than happy to assist you. Thanks. Regards Clovis Customer Relationship Manager www.footballticketnet.com

By Clovis D.,
Question:

Are my bank details safe with your company and when will i receive an email to confirm my order. i made mt purchase yesterday evening .

Answer:

Hi, John. We'd like to help but in order to assist you properly, we need to find your order. Please provide the order number, the match name, the seating category and number of tickets, your email address, or any other identifying information so we can assist you. -Lara Customer Service Football Ticket Net

By Clovis D.,
Question:

How are tickets delivered for the tottenham game on 15th september. do i collect at the stadium or do you send them to my address?

Answer:

Good day. Tickets (to all matches) are being sent 2-1 days prior to the match date to the city where the match takes place in (to an apartment/hotel address the customer notify us he will be staying in 2-1 days prior to the match). Collection nearby the stadium is also possible, but the delivery method will be confirmed by our delivery department closer to the match date. If you have any other questions, please feel free to contact: sales@footballticketnet.com

By Clovis D.,
Question:

Is this site reliable?i want to buy tickets for copa del rey final barcelona-sevilla.if not ,please recommend me a site which can i trust?

Answer:

Hi Ana. Yes, thousands of returning customers are the main evidence. We fully guarantee our orders and work 24x7 to give our customers the best customer service of the market. You will find our chat online available 24x7, call center available 7 days a week, our delivery department updating you and following your delivery till making sure you got your tickets.We 100% guarantee that all our tickets are valid. To buy tickets for Copa del Rey Final 2018 please CLICK HERE: https://www.footballticketnet.com/copa-del-rey/copa-del-rey-final-2018 to choose seating category and number of tickets, then, follow the on-screen prompts to complete your payment and receive your order confirmation. In case of any specific question you can email us directly at salessupervisor@footballticketnet.com

By Clovis D.,
Question:

I am from india. want to book a ticket at barcelona camp nou..if i book the ticket now how it will be delivered?

Answer:

Hi Debabrata. Thank you for writing us. To assist you much better, please advice the exact match what are you interested in? We have tickets for a lot of football matches at Barcelona Camp Nou. Please contact our sales team in this following link: http://www.footballticketnet.com/contact-us

By Clovis D.,
Question:

I ordered the tickets and everthing was done but at least the time was over. so i can't print it. but if you send me a mail for confirmation is it ok?

Answer:

Hello Gino, thanks for writing us. Please write you order number so we can check this and contact you or even better - for a quicker reply we suggest you to call our customer service team: https://www.footballticketnet.com/contact-us

By Clovis D.,
Question:

Hello i would like to ask you if you send tickkets for manchester united to spain thank you

Answer:

Hello. Tickets (to all matches) are ONLY being sent to the city where the match takes place in (to an apartment/hotel address the customer notify us he will be staying in 2-1 days prior to the match).

By Clovis D.,
Question:

How will tickets be delivered?

Answer:

Hello. Tickets (to all matches) are being sent 2-1 days prior to the match date to the city where the match takes place in (to an apartment/hotel address the customer notify us he will be staying in 2-1 days prior to the match).

By Clovis D.,
Question:

Why have the tickets i purchased have names on and what happens if i am asked for id as i am female and tickets both got mr printed on them

Answer:

Hi Alison. We are always happy to answer you, but to give you more detailed answer you will have to send us an e-mail to support@footballticketnet.com with the order ID. Regarding your question towards names on tickets, be sure that you will not face with any kind of problems passing the gates. Different name of ticket is normal on the secondary marker. There is no name on control at the gates, you just have to scan the ticket.

By Clovis D.,

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