Flagship One Inc

Bought for my father's PT Cruiser. After he sunk a lot of money into it, and still had issues, a new computer seemed to be the only possible fix. Was a bargain compared to everything else he had tried. A few hundred bucks, and a couple weeks later, new ECU showed up ready to plug and play. It's been months now since the install, with no issues whatsoever! Even if there was, their lifetime warranty keeps me at ease. Definitely worth every cent to turn a problem child into a reliable daily driver. Have and will recommend to anyone who might need this as a fix. Thanks Flagship One!

Asked if it was plug and play, supplied the vin and it was just as described. Not my first purchase from them. Haven't had an issue with anything! I'm a us d car dealer so I run across different issues on a regular basis!

I was told that it could take up to 5 days for testing and programming and another 3 days for shipping. Coming from NY to WA I assumed it would likely be the full 8 days. Nope! Ordered it on Monday received it Thursday night. Installed it Friday morning and all issues were resolved and Jeep running better than ever. Noticeably better! The gentleman who took my call was very thorough and explained everything in detail including instructing me on activating the lifetime warranty. I highly recommend Flagship One

When I looked on the website they had my ECU available. So I placed an order. I thought I would have to wait for a while, but they shipped it out right away. ECU was well packaged. Arrived super fast. And work great. Extremely satisfied.

Excellent company to deal with. They kept me up to date on the status of my unit at all times. Product was received in a timely manner and in excellent shape. Unit performed as it should when installed.

I was very happy with the product, it is exactly what I ordered and works perfectly.
The order too quite a bit longer than expected time frame.
Once item was ready to freight it was delivered reasonably quickly.
Communication around the delay could have been better.

Ordered ECM for 2013 Chevy Equinox on 9/28/24. Received it a few days later and tried to install. It was not Plug and Play as stated. Had to call 3 different times for instructions to program key. Kept getting wrong instructions. Have called multiple times because it would not work and was given the same information every time. They are dragging their feet with an answer on what to do! I finally called today and said I want a refund! The Rep said I had to pay shipping and a charge of $85. I told her I am not paying anything to return a part that I was assured was going to work! When you have to call a company so many times because the part isn't working, it should not be my responsibility to pay anything! The Rep did send a prepaid label to return and if I don't receive my full refund, I will be making calls to the Attorney General's office. This is not great customer service by making me responsible for a guaranteed part! I wouldn't recommend this company to anyone!

Overall, great experience with flagship. I've bought multiple ECMs from this company. Never once had an issue. Will continue to purchase any of the modules I need from flagship in the future. Great customer service and great products they put out.

Every unit I have ordered has been fantastic! Reliable & accurate plug & play units. While the units have taken much longer to receive than expected & my initial experience with addressing that was not handled like I would have hoped, their account manager has since followed up with me about my concerns & addressed them accordingly. I feel like I am a valued customer & the account manager made me feel like things would be handled differently with future transactions. I will use them in the future & would recommend them

It shipped in a timely manner, installed easily. The setup instructions were spot on and easy to follow.
It threw two random codes during break in, and has run well since then.
Im pleased, and this was money well spent.

I had a bad distributor which caused my car to not start. After programming for my security features on my Chevy blazer all my gauges started working correctly. We also found out the timing was off and had to solve that problem. A new distributor,cam sensor,and cap solved that problem and the vehicle is running well.

Will not use your company again. I purchased a preprogrammed computer. It arrived without any vin or program in the computer. I programmed it with Gm software and then it had codes for processor failure. I reached out for help and would have to mail it in to have it analyzed. My customer could not wait that long. Where was all the rigorous testing the web site said you perform. I had to purchase from another site to get my customer vehicle repaired.

Needed a PCM for an old Caravan, dealership wanted thousands of dollars for replacement. This worked as a plug and play unit and got the vehicle back on the road. There was an issue with the testing before shipment but Flagship was in communication throughout the whole process. Awesome product and great service!

For several years I have done my engine modules rom Flagship One Inc.They always get the right part and they always work what more can you ask for!Like no core is needed so they supply information with the part and the package is very well prepared to ship with no harm.I will continue to use their service and appreciate their business.

Kept getting the run around about when it was going to be shipped and received. It took way longer than expected to get the part. Was without transportation due to that. Would not use this company again if possible.

I had transmission shifting issues and off and on electrical issues in my 09 Dodge Ram 1500. It took less than 10 mins to swap out the computer with the Flagship One computer and instant repair. The truck has never driven so smooth. Wish I would've ordered it sooner.

Product exactly as described and works perfect in my Jeep. The experience has been great and any small problems were promptly addressed and taken care of. Really good customer service through all aspects of the process. Highly recommend this product, and would use FlagShip One again.

Super awesome and easy to do yourself. I had a bad tuning on v6 think it was a v8 mis firing like crazy and got the new ecu from flagship and with a few hours of work I had a up and running car just as good when it come off the factory floor

Original ecm throwing a code for intake manifold runner. Replaced same. Code would not go away. Dealer wanted $$$$$$$ to "fix". 3 bolts, 2 connectors later (and a good price from flagship)--- hardest part of the job was opening the hood. Code cleared almost immediately. (re-learn takes a few "drive cycles"). Saved mucho bucks. Am pleased as punch.

Flagship 1 has lived up to everything they said they would do. I had tested the sensors and all
Components and determined the OBC was not performing. My son actually found the web site and was comfortable with ordering from them, but I am old school. So I checked with our local Dodge dealer on how they handled this problem. This resulted in mostly negative remarks about repair shops outside factory authorized.
I liked your personnel's attention to detail etc. in handling my order, keeping me informed on the testing process, shipping and warranty information. The unit arrived on time as planned. I installed it easily and it ran the first time I hit the starter. And is still running smoothly. Thank you for all your help.
I'm 77 years old and have always worked on my own vehicles but this was the hardest one.

Order was sent by USPS (prepaid) to Canada which is a disaster. Not sure why a courier wasn't used. Parcel nearly got lost, and when we finally found it, there was an amount owing of $200+ for customs. We did all of the legwork.

The website and details for installation and operation are clearly stated. Following the instructions, the car started immediately. After the sale, I called to speak with a representative because of a glitch in the selected State. This information was corrected immediately and the product shipped out the next day. If I have any trouble with the ECM then I can trust customer support.

I think the website ordering and progress from order to shipping is one of the best I've seen.
Computer arrived as described, I just had an issue with the instructions for the PATS system programming was not correct. It did require a service call from a locksmith to program the keys (cost nearly as much as the computer) The manual procedure would never have worked.