Gamiss.com FAQ | Sitejabber

Question:

It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out! It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out!

Answer:

Dear Camille, Thank you for taking your time to write your question. For this issue, please login in your account and provide us your order number, we will check for you. Or you could contact our support center here https://support.gamiss.com/faq/index/index?lang=en&st=1. Please let me know if you need more help. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

Hello there i would like to know if your clothes size are true to size or do they run small?

Answer:

Dear Sophia, Thank you for your inquiry about the size. You can refer to our sizing charts located underneath the product description on every item page in order to choose the correct size. Its very easy to choose the size, just simply click on the item page, scroll down, and find the size chart under the description. Please select the size that matches your own measurements. You can also use the converter to do the conversion between inches and centimeters. Hope that will help! If you have more questions, please feel free to contact us. Kind Regards Gamiss Support Team

By Rada G., over a year old

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Question:

My order is still taking too long, why unable to track... My order is still taking too long, why unable to track...

Answer:

Dear Vincent, Thanks for contacting Gamiss. Total delivery time= processing time+shipping time Please note all the items we carry have their own dispatch time that you can review on each product page. For example if you see Dispatch: Ships within 3 business days we will ship up to 3 days after receiving your payment. Shipping time: It depends on the shipping method you choose when you place the order. For more information about the process time and the shipping time, please kindly check here: http://www.gamiss.com/m-article-id-39.htm For more details, would you please offer valid order number so that we can resolve the issue for you? Please let me know if you need more help. Kind Regards Gamiss Support Team

By Rada G., over a year old

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Question:

Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care? Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care?

Answer:

Dear Dennis, Thanks for contacting Gamiss. We are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.gamiss.com/. For more details, would you please offer valid order number so that we can resolve the issue for you? Or if you have any concern about us, please contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1. Hope those steps will help you to log in, if the problem remains, please contact us again. Kind Regards Gamiss Support Team

By Rada G., over a year old

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Question:

Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel? Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel?

Answer:

Dear Bob, Thank you for taking your time to write your question. We could ship the item out with DHL, for more about this, please refer to http://www.gamiss.com/m-article-id-39.htm. Please note that the shipping cost depend on the shipping method and package weight. If you have any further concern, please feel free to contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

I placed an order on the 11th of january and paid $81.10 through pay pal but when i checked the status of my order on your website it says that i have no orders. why would you take money if there was no order. i cannot get through on your "magic jack" i was on your live chat telling me estimated wait time 30 seconds for over an hour and i then started researching your company and wow do people seem to hate you en mass! i want my order canceled and a cash refund through pay pal. i will get my refund regardless because i went through pay pal so you may as well cough it up now. I placed an order on the 11th of january and paid $81.10 through pay pal but when i checked the status of my order on your website it says that i have no orders. why would you take money if there was no order. i cannot get through on your "magic jack" i was on your live chat telling me estimated wait time 30 seconds for over an hour and i then started researching your company and wow do people seem to hate you en mass! i want my order canceled and a cash refund through pay pal. i will get my refund regardless because i went through pay pal so you may as well cough it up now.

Answer:

Dear Karen, Thank you for taking your time to write your question. Please rest assured that we are more than willing to help you check the parcel status. Please provide us your order number or contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1. We look forward to hearing from you. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

Hi my order says it's shipped but it's still just sitting somewhere in china and it's almost 2 weeks since i placed the order. i got an email on jan 1 that said the order had 'been shipped out' but it doesn't appear to be moving, it's still in china. order # rr1612311114510073 plus when i use the tracking number i was provided, it doesn't work. lt672601774cn i sure don't have a good feeling about this :( Hi my order says it's shipped but it's still just sitting somewhere in china and it's almost 2 weeks since i placed the order. i got an email on jan 1 that said the order had 'been shipped out' but it doesn't appear to be moving, it's still in china. order # rr1612311114510073 plus when i use the tracking number i was provided, it doesn't work. lt672601774cn i sure don't have a good feeling about this :(

Answer:

Dear Barbara, Thank you for taking your time to write your question. We have checked your parcel status and your parcel has delivered on February 6,2017. You could track the order here: http://www.17track.net/en. We have sent you a message with the details via our Support Center. Please check it and reply to us. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

Hi is it true that you guys have poor customer service ? i just order some items from you guys , please tell me i'm not going to have a problem with my orders , delivery , sizes and the quality of my items . Hi is it true that you guys have poor customer service ? i just order some items from you guys , please tell me i'm not going to have a problem with my orders , delivery , sizes and the quality of my items .

Answer:

Dear Star, Thank you for taking your time to write your question. Please note that we are committed to help our customer with the best services. Would you mind telling us your order number or contact us via our support center here?: https://support.gamiss.com/faq/index/index?lang=en&st=1. We will help you check the details. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

Hi, where are you located?

Answer:

Dear Steffi, Thank you for taking your time to write your question. We located in China. If you have any concern about our website, please contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1. We look forward to hearing from you. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Question:

I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number. I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number.

Answer:

Dear DEBORAH, Thank you for taking your time to write your question. We have tracked that your parcel has delivered on December 28,2016, you could track it via https://www.ups.com/. We need to help you fix the contact issue, please keep communication with us at your support ticket. Best Regards Gamiss Customer Service

By Rada G., over a year old

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Gamiss.com Questions & Answers

It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out! It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out!

Hello there i would like to know if your clothes size are true to size or do they run small?

My order is still taking too long, why unable to track... My order is still taking too long, why unable to track...

Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care? Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care?

Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel? Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel?

Hi, where are you located?

I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number. I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number.

Can’t see your question? Ask to get answers from the Gamiss.com staff and other customers.

Gamiss.com Questions & Answers

It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out! It's been more that two weeks that i ordered 2 bathing suits and i still didn't received them as gamiss said that my command was shipped out!

Hello there i would like to know if your clothes size are true to size or do they run small? Hello there i would like to know if your clothes size are true to size or do they run small?

My order is still taking too long, why unable to track... My order is still taking too long, why unable to track...

Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care? Wating for weeks on 2 items ordered and paid for on day ordered! still nothing and no notice of when! gamiss what to do? if you care?

Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel? Why do you not tell customers that you use dhl and the cost will be very high to accept the parcel?

Hi, where are you located? Hi, where are you located?

I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number. I am trying to track my package but it just goes back to your main order page. r1612141228273683 is the tracking number.

Can’t see your question? Ask to get answers from the Gamiss.com staff and other customers.

Hello there i would like to know if your clothes size are true to size or do they run small?

Hi, where are you located?