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on 2/23/17Dear Kaylie,
Thank you for taking your time to write your question.
Please login in your account and provide us your order number, or please contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1.
We will check the details and contact you with the information.
We look forward to hearing from you.
Best Regards
Gamiss Customer Service