I have made a order and paid for it over 25 days ago and I have not received anything yet.
The customer service reps or robots just keep telling me to wait.
They wont refund my item or refund shipping and they wont give clear answers on what is going on.
Why is it taking so long why wont they refund?

Question

Gearbest Questions & Answers

asked by Justin E. on 1/31/16

1 Answer

Get answers from the Gearbest staff and other customers.

Lily L. [Gearbest Rep] · Answer 1 · 2016-01-31T06:08Z

Lily L. [Gearbest Rep]

on 1/31/16

Dear Ram, we have answered your question in ticket AT16*****89. Could you please check and give us a confirmation back? Thank you! Gearbest.com

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