I received order in UK date was December 24,2015, and I receive mail from DHL to pay custom taxes, and after this - to receive my goods - order W1512050300173355.
I make payment - in January 4th 2016(was impossible to pay early, because of New Year) and two days later DHL RETURN phones back to Singapore!
When I asked them(DHL) why - they told me - sender(GEARBEST.COM) request to return goods back to Singapore!

Where are my money, where are my goods for 250$!

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Gearbest Questions & Answers

asked by Lubo S. on 1/21/16

1 Answer

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Lily L. [Gearbest Rep] · Answer 1 · 2016-01-28T06:37Z

Lily L. [Gearbest Rep]

on 1/28/16

Dear Lubo, We have answered your problem in ticket AT16****8. Could you please check and give a confirmation back? Thank you! Gearbest.com

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