Geekbuying FAQ | Sitejabber

Question:

Https://www.sitejabber.com/reviews/www.geekbuying.com how to fight against this company that is ripping (scammers) and stealing your money to many users including me? where can i report them legal form? can it go one with the fbi to report them?

Answer:

Hi Customer Maybe you could contact us here according your problem support_payment@geekbuying.com About payment failure, invalid coupon, duplicated orders, cancel orders, report error support_tracking@geekbuying.com About change address/shipping method, order status, tracking information, custom clearance support_aftersale@geekbuying.com About missing item, wrong item, defective item, item problems Best regards Geekbuying.com

By wendy w. over a year old

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Question:

Order #4000296, shipping #lw215183915cn has been in pre-shipment since apr30. in other words, they have both my money and my order! should i reorder from another company and begin legal action against geekbuying??? Order #4000296, shipping #lw215183915cn has been in pre-shipment since apr30. in other words, they have both my money and my order! should i reorder from another company and begin legal action against geekbuying???

Answer:

Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com

By Geekbuying C., over a year old

Question:

#3944461 order status: paid i have been waiting two weeks and no shipping. current ad saya 1-2 days to ship. lousy, lying site, i email every day and they say "will ship as soon as receive" but ads say in warehouse 1-2 says will ship. now is cheaper than when i ordered. i don't care, i just want my order to ship. liars! ship my order! #3944461 order status: paid i have been waiting two weeks and no shipping. current ad saya 1-2 days to ship. lousy, lying site, i email every day and they say "will ship as soon as receive" but ads say in warehouse 1-2 says will ship. now is cheaper than when i ordered. i don't care, i just want my order to ship. liars! ship my order!

Answer:

Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:support_tracking@geekbuying.com Best regards Geekbuying.com

By wendy w. over a year old

Question:

Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping? Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping?

Answer:

The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)

By Joshua G. over a year old

Question:

I think i should start a refund and/ paypal/ credit card refund process because -- my order has been acknowledged in a email from geekbuying with a confirmation number. it has been 10 days and no shipment. and my account shows i have no orders. i sent email 3 days ago and i have no answer and still no order listing on my account. with no order listing on my account i think nothing is going to happen should i start the refund process? I think i should start a refund and/ paypal/ credit card refund process because -- my order has been acknowledged in a email from geekbuying with a confirmation number. it has been 10 days and no shipment. and my account shows i have no orders. i sent email 3 days ago and i have no answer and still no order listing on my account. with no order listing on my account i think nothing is going to happen should i start the refund process?

Answer:

I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.

By David M. over a year old

Question:

How long to ship to ireland? How long to ship to ireland?

Answer:

Hi Brendan Thanks for your question. The shipping time is decided by the shipment you chose. You can check here: http://www.geekbuying.com/help/payment_and_shipping/shipping_guide Thank you. Geekbuying.com

By Geekbuying C., over a year old

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Question:

Are they trustworthy Are they trustworthy

Answer:

From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.

By Laurent L. over a year old

Question:

H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa

Answer:

I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.

By Ray P. over a year old

Question:

Is there cod available

Answer:

Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.

By Laurent L. over a year old

Question:

I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective. I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective.

Answer:

The quality is very poor. They ship from China and do not care about the product. And don't try to get a full refund either because they are scammmers.

By Daniel B. over a year old

Geekbuying Questions & Answers

Https://www.sitejabber.com/reviews/www.geekbuying.com how to fight against this company that is ripping (scammers) and stealing your money to many users including me? where can i report them legal form? can it go one with the fbi to report them?

Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping? Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping?

How long to ship to ireland? How long to ship to ireland?

Are they trustworthy Are they trustworthy

H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa

Is there cod available

I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective. I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective.

Can’t see your question? Ask to get answers from the Geekbuying staff and other customers.

Geekbuying Questions & Answers

Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping? Order #3848734 waiting for the shipment with dhl and tracking no. how many days it will take for shiping?

How long to ship to ireland? How long to ship to ireland?

Are they trustworthy Are they trustworthy

H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa H. i want to buy a dress from geekbuying. are they legit? do they deliver on time? x, south africa

Is there cod available Is there cod available

I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective. I am a first time customer, how can i be sure about the quality of the stuff and return policy in case the product is defective.

Can’t see your question? Ask to get answers from the Geekbuying staff and other customers.

Is there cod available