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Glassdoor

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Overview

Glassdoor has a rating of 1.4 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Glassdoor most frequently mention community guidelines, class action, and disgruntled employee problems. Glassdoor ranks 344th among Job Search sites.

  • Service
    47
  • Value
    43
  • Quality
    46
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
5
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How would you rate Glassdoor?
Top Positive Review

“At least of Value for the jobseeker”

Red W.
2/28/18

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Top Critical Review

“They want all your personal info, annoying site to use”

Kathy G.
8/21/24

They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.

Reviews (273)

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Reviews that mention popular keywords

community guidelines (13) glass door (13)
Thumbnail of user kathyg1540
Oregon
7 reviews
3 helpful votes
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August 21st, 2024

They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.

Service
Quality
Thumbnail of user santucci.chris
Romania
1 review
0 helpful votes
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July 17th, 2024

I've been using GD for several years. It's helpful in fleshing out potential companies/jobs to apply to but I would caution people against taking the 5 star positive reviews seriously if they're short, which more than likely means those reviews are "fake."

Companies are most likely paying review farms for positive reviews and/or they're asking employees to write positive reviews. I myself saw and heard the COO of a company I worked for walk into the main office and ask workers to write reviews for them. If they had been a good company, then they'd just have good reviews already, but this is the problem; bad companies pad their reviews with the fake stuff and GD has no posting screen for these (like a minimum review length).

I have seen scathing, long, negative reviews mysteriously disappear and I recently got a request from GD to "resubmit" a long, negative review I wrote that had been on the site for several months, because, in part: "While your review meets our Community Guidelines, we need you to re-verify it as an honest statement in order for us to keep live on Glassdoor."

Not sure exactly what that means because they were too vague for me to glean anything substantive from their mysterious email, but of course I'm guessing that the subject of the review complained or threatened GD, which could mean I might be looking at a lawsuit at some point. If so, it'd be awful nice if GD could tell me what the beef is.

Then, I get an email from them telling me I still need to "to verify that you stand behind your review," which I had already done. When I attempt to do this AGAIN, I get an error.

These days, people are getting sued for leaving negative reviews for companies online and it feels like GD does not stand behind review contributors.

Thumbnail of user laurab1424
GB
2 reviews
21 helpful votes
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April 30th, 2024

Glassdoor is the worst ever company to leave a review.
They deleted my review about Northumbria university because it was only 1 star!.
Probably the ceo of the university is too ashamed of the mess and glassdoor immediately deleted it.
They are unfair and approve only the review approved by the companies they pay them.
Totally avoid and do not trust their faked positive reviews.
Moreover they do no have respect of our privacy because they collect our details if we want to write a review

Service
Value
Quality
Thumbnail of user joshj17
Arizona
17 reviews
32 helpful votes
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February 11th, 2024

Companies are hiring freelancers overseas now to write fake positive reviews. They are staying within Glassdoor's "rules" and using different IP Addresses and spacing out the reviews so it's not as suspicious. Unfortunately Glassdoor doesn't seem to be catching these reviews or deleting them so it's skewing companies to look better than they actually deserve / are. Anyone with half a brain can see these reviews are fake b/c the English is poor and they are very short but they help inflate the companies overall rating. Beware.

Thumbnail of user junniew
Hong Kong
21 reviews
90 helpful votes
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April 17th, 2021

I posted an review on Glassdoor re my previous company, who is an unscrupulous employer refused to compensate employees by law for 13 years, half of the team in our office (13 ppls) gone in 2020, company required existing employees to sign legal document to give up their legal rights. A week later I found out Glassdoor removed my review secretly without any explanation. It is terrible. What Glassdoor did is going to make more victims in future, people deserved to know the truth and have a choice before they step into a trap!

Don't trust Glassdoor they are not reliable do not use them as a reference! They picked side and chose to close their eyes and see no just.

Service
Value
Thumbnail of user alaing34
Florida
1 review
1 helpful vote
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January 20th, 2021

I read the negative reviews on several companies i worked for and very few are NOT true or exaggerated. Maybe after reading those bad reviews the employer took action for doing better but nonetheless those reviews were useful about business mismanagement. A normal person should post an honest review to prevent more incidents in the future it's like giving blood. Glassdoor is among the last few line of defence from abusive employers due to a weak labor board who accept an employee to be terminate without a fair reason too often. Employers need to be more accountable and put in writing their reasons for termination to be send to the labor board for approval otherwise the job security is nonexistent. Deleting a bad review after it was accepted and posted on a review site is corruption by both the site and the employer. What can be done to change this, any suggestion?

Tip for consumers:
About employees and ex-employees fair reviews.

Products used:
Posting reviews on Glassdoor.

Thumbnail of user miker173
California
1 review
19 helpful votes
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April 13th, 2016

Absolutely no fact checking. They have allowed a single disgruntled employee that was fired during his 90 day probation period for being completely inept and lazy to post 10+ negative reviews. The review content is completely made up. What an absolute waste of time. I have no idea how they stay in business.

Tip for consumers:
stay away

Service
Value
Quality
Thumbnail of user timothyl135
Canada
1 review
5 helpful votes
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September 6th, 2019

Reviews constantly removed for no legitimate reason other than an obviously generic response. Nothing in my review contravened the stated guidelines and as such it is clear Glassdoor have some kind of agenda, what this is I do not know

"Thank you for your inquiry. As we express in our Community Guidelines, if we suspect that a review is bogus in any way, we will reject it. In our pursuit of authenticity, we do not allow individuals to manipulate the conversation in an effort to make their own voice more heavily weighted. Each individual should submit only one review, per employer, per year, per review type (e.g. Company review, interview review, salary review, benefit review, etc.) Your content should be related to jobs you have held (or interviews you have had) within the last five years so it's relevant to today's job seeker.

Regards,
Taylor Sage
Glassdoor Content & Community Team"

Thumbnail of user bk136
New Jersey
1 review
7 helpful votes
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September 12th, 2019

I created a new email address and used it at Glassdoor, nowhere else. Several weeks later my inbox was littered with spam from a site called 7 cups. They're either selling your info or don't care about securing data.

Thumbnail of user debrac62
Texas
1 review
8 helpful votes
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August 24th, 2016

I have had several people obtain my personal information from this website. They text and email with bogus offers it's disheartening when I'm seriously searching for a job and these scammers are taking advantage of a tenuous situation. I hope someone will join me on filing a class action lawsuit against this site.

Thumbnail of user steviej8
New York
2 reviews
20 helpful votes
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September 19th, 2016

Awful. Unfair. Bribed by companies.

They post reviews and then if the company that you are posting about doesn't like it, they come down... fast.

Glassdoor is a JOKE.

Shame on you... we need Arnold Diaz to investigated you guys.

Thumbnail of user yamenk
GB
2 reviews
11 helpful votes
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July 18th, 2019

I used to post what I consider the truth without shaming anyone by name. Now, the site keeps forcing ridiculous policy decisions on the reviewers like you can't even mention titles of the persons who interviewed you i. E. (PM, DM, DC... etc).

Noticed this recently every time they update their rubbish policy. Obviously, the company CEO is afraid of his own people in the first place posting bad reviews about them.

Thumbnail of user rondam7
RU
4 reviews
8 helpful votes
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July 23rd, 2019

Good idea of a service and poor implementation. I have an account on Glassdoor for a long time, but there are always problems with it. They do not public my reviews, and once the account was banned. It's annoying

Thumbnail of user jamesj78
Virginia
1 review
40 helpful votes
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December 3rd, 2014

What a terrible company and complete scam. Source disgruntled employee reviews, lure victim companies into web to address bad reviews, then have sales people sell services to manage reputation. Where is the Department of Justice - seems like a criminal enterprise masquerading as a solid business.

Thumbnail of user russells427
GB
1 review
3 helpful votes
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July 10th, 2021

Used to be a credible site, but now operate in a very shady manner and it seems they have pivoted from being somewhere you can get an open and honest picture of a workplace to a phoney corporate marketing site. My review was removed for supposedly violating their community guidelines, but having read and adhered to their guidelines in the process of writing the review, I knew that this was untrue. My only crime was having a negative opinion of a ghastly employer.
So, while employees are not allowed to post their true experiences, Glassdoor freely allows unscrupulous employers to submit endless numbers of obviously fake 5 star reviews (my former employer was well known for doing this).
I won't use their worthless website again.

Tip for consumers:
Don't bother

Thumbnail of user arthurb58
Texas
39 reviews
136 helpful votes
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November 18th, 2016

Signed up with them a few months ago when I was searching for a part time job to work on the side. Their searches often would produce the same results as many other job banks, but when you subscribe to updates by email, they're annoying and useless as all out. Every notification I would get from them was advertising jobs on other states which does nothing but clog up my email account with junk. Also, it seems there's a lot of redundancy involved when applying for jobs through this search bank. It's nothing more then a waste of valuable time for anyone who is serious about looking for work and wanting to find entry level employment into a career.

Thumbnail of user emiliae1
GB
1 review
20 helpful votes
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May 11th, 2016

This company is damaging our company reputation by allowing bitter ex employees to post untruthful and racist data. Not only that but their sales teams have been aggressively chasing us to use their services, job advertising and employer branding to capitalise on the damage they already created it. Nobody there listens, they have a customer service team for what? They never replied to me. As a result of major irritation due to their overly aggressive and unprofessional sales team, I contacted their CEO on LinkedIn in a desperate plea for help. Surprise! Nobody ever got in touch with me.

Quality
Thumbnail of user lynisg
Colorado
1 review
16 helpful votes
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September 11th, 2017

This site allows anonymous reviews with no merit or proof of what is written. They will not remove an "anonymous" review on my company, that was made by an employee fired for mishandling cash. The employee gets to write a bad review, but I have no recourse. A class action suit should be filed against them, by all of us that may have suffered damage by Glassdoor.

Thumbnail of user andym62
Florida
1 review
16 helpful votes
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October 17th, 2014

Glassdoor was good in 2009, when new. But then it became big and companies started "managing" their online reputations. Companies can, and do, reviews themselves positively as many times as they like. I looked at my old company which has a HORRIBLE rep in real life and it has 4 stars on Glass Door. Obvious scam.

Thumbnail of user masamunec
Canada
4 reviews
19 helpful votes
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March 25th, 2019

Like a barter system--you want something, you must give something. You cannot read any employer review unless you create an account. Immediately, it asks you to rate your own company and rate an interview. I guess that's how they build up data so quickly.

Thumbnail of user redw12
Texas
3 reviews
7 helpful votes
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February 28th, 2018

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Thumbnail of user jeremyv11
Virginia
7 reviews
16 helpful votes
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March 19th, 2018

Really, both of these sites use the same business model in that they work on your site's reputation and credibility. But glassdoor frames itself as a recruitment and hiring platform and has better interface overall, that's why it ranks higher on most SEO pages for businsses over sitejabber.

Thumbnail of user kellyg71
Kentucky
1 review
1 helpful vote
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June 13th, 2016

This is my third position as a aba Technician. I love ABC the most because they really care about the kids here. I'm so happy I've been here now to your anniversary and I wouldn't see myself working anywhere else.

Thumbnail of user isajob
New York
11 reviews
16 helpful votes
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June 17th, 2016

Surprisingly useful. I have many years of work experience, and am new to this state. Glassdoor replaces what I would have found out from my network in my home town. Company's rating, interviews, salary, all the critically important stuff. I would not think of accepting a job offer without checking out Glassdoor. Of course, one must "read through the lines", since there will be some disgruntled employees, and some "glowing write-ups" not inline with most people's assessment. But overall, it very good.

Tip for consumers:
If a company has few reviews, take the info with a grain of salt, specially those reviews with 5 stars or one star. Otherwise, it's quite good.

Service
Value
Quality
Thumbnail of user nicholask10
Georgia
3 reviews
11 helpful votes
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May 6th, 2015

I used their data to link together my study on human behavior and the effect of economics. The comments really helped me to form a greater picture on Job Satisfaction and Economics. Glassdoor really helps employees to shout out some great suggestions!

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Search millions of jobs and get the inside scoop on companies with employee reviews, personalized salary tools, and more. Hiring? Post a job for free.

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