Goldstar Questions & Answers

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Here’s what consumers have asked with answers from Goldstar staff and previous consumers.

30 questions answered
43% answered in 1 day
Question:

I want to purchase knott's merry farm tickets but i'm worried about being scammed. is goldstar legit? thoughts, please?

Answer:

Oh gosh yes... I don't blame you but Golstar is the real deal... I have never had a problem with them... and gosh have I saved money... jump in lol the water is fine... hope this helps.

By gloria r.
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Question:

Do you know what seats you will have when you buy from goldstar?

Answer:

No, just the area of the theater. E.g. Balcony, orchestra, etc.

By Camron W.
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Question:

Answer:

I would not buy them unless you can get the tickets in your hand. Contact Goldstar before you purchase and see what their explanation is.

By E F.
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Question:

I wish to purchase knots berry farm tickets for saturday august 8th but reading the reviews scares me. i don't want to be stranded at the gate being rejected or have goldstar tell me my date for entry is not valid. can i trust goldstar to purchase?

Answer:

My apologies. I didn’t see this until just today and it is now after the time an answer would have helped. Please excuse my tardiness in responding. And Please allow me to help whenever you feel that I can be of assistance. Dianne Hosken

By Dianne H.
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Question:

How do i know for sure a venue will accept my gold star ticket or voucher?

Answer:

I've used Gold Star probably 50 times, and never once did the venue question my reservation. You always get an email or iPhone confirmation that you can take with you to the Will Call desk as proof of payment (I've never needed it). If you're in doubt, I suggest calling the venue directly.

By Patricia M.
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Question:

Are they a honest reliable company

Answer:

Hi Dennis- Goldstar has been in business for over 13 years. If you want to check out some of the articles that have been written about us, you may do that here: http://www.goldstar.com/company/press_room. If you have any specific questions or want help with a purchase, please email help@goldstar.com and someone will get back to you right away. Thanks! Amy Goldstar Customer Service

By Amy G., Customer Service
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Question:

I ordered knott's berry farm tickets 13 hours ago and have not received them. i plan to leave my house in about 3 hours and i am starting to stress. what do i do?

Answer:

These are etickets that must be printed and taken to the park for entry. In this case, we did receive your email and sent the tickets so you could use them at Knott's today. I'm glad we were able to resolve this for you.

By Amy G., Customer Service
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Question:

I just came across your site this evening and want to make sure this is a legit deal. a group of friends and i want to take in a washington capitals game in d. c. and your prices our just a fraction of the cost and for me it just seems to great to be true. how does gold star receive such great deals?

Answer:

I don't know exactly how they do it, but they do. I've been using gold star for over 15 years and may have had one problem out of 200 events

By Jerry D.
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Question:

I am interested in using goldstar to purchase tickets for electric tour company segway tours in san francisco. will goldstar be able to issue an eticket as i am leaving on my trip in two days and won't be around to get the mail.

Answer:

The brief answer is yes you can check with them at their email address if you want to make sure but as long as I've been using Goldstar they either make a reservation and hold the reservation for you at the box office so to speak or they send you An electronic confirmation have fun on your tour

By Jerry D.
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Question:

How can i get tickets to my mothers italian, my fathers jewish and im in therapy? i have been emailing back and forth and have taken up a good protion of my day with little information. it says on the site that ticket sales have been suspended... the show opens on weds and that is when i would like to go... how can i get tickets?

Answer:

Hi Margaret- I see we did follow up with you yesterday afternoon that tickets were available again for this show. If you need any help making the purchase, please respond to one of the emails we sent you from help@goldstar.com. Thanks! Amy, Goldstar Customer Service

By Amy G., Customer Service
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