Good Goth

Anytime I buy something for my partner ( Sandra) it shows up on time which many online services struggle with. The clothes are cool and look like they do on the website. Once last year when the post office lost an order, Good Goth was right on it trying to find out what had happened. As it turned out USPS decided to leave the package at my neighbors back door! So all's well that ends well!

I have ordered the mystery apparel bags from good goth multiple times and everytime i have been pleased with what ive got. My most recent order is taking longer than usual but i think its just because of the current pandemic. Overall its a great way to grow your gothic wardrobe without breaking the bank.

I'll admit it I'm not much of an online shopper and it makes me incredibly nervous especially because I ordered what is my wedding dress off of this site. The mourning Bell corset top and Victorian Trinity skirt with ankle high heel boots, lace wrist cuffs, and necklace were delivered way before even expected and even more so, they were just as beautiful as pictures portrayed them to be. I would give this site at 10 if I had the chance incredibly incredibly satisfied customer!

The shipping takes FOREVER! After 8 days my order was still processing, so I kindly emailed them to just cancel my order. My order was cancelled the next day without any type of confirmation or email letting me know that they had done so. There's no customer service number, so you can only communicate by email. Very strange company, buy at your own risk.

Made my order on a Thursday or Friday and it make it here by the next Tuesday with 2 day shipping but paid nothing extra! Plus sizes are not priced crazy high compared to similar items that are not plus size!

I took a chance, not really sure how this ordering would go (I guess you do with any online site) but I was very pleased. I got two shirts which fit very well and were of really great quality (way better than the plain cotton shirt I thought it might have been in the picture). The shipping did take some time, but they did communicate that early on. Overall, I would order again from this site and in the meantime, I am enjoying my wears.

I ordered two expensive corsets with great excitement. A month later I inquired about the corsets by email and phone. No response. 7 weeks later they cancelled my orders as out of stock. I guess I'd say ranking them as an online store from 1998 -today, they suck the worst in terms of honest representation of product and communication.

I have ordered numerous items from Goodgoth.com and have never been disappointed with anything I have ordered. My faces are the mystery bags... any of them... you get random items in your size that by far exceed the cost of the bag itself. It's like they tailored all of my clothes to fit me!

Purchased the tapestry long fitted ruffle skirt. It is so beautiful. The shipping was amazing. I ordered Wednesday night and got it Saturday in the mail. So excited. Will order from them again.
Susana

First of all. I was very pleased to find cute clothes and cute shoes at an affordable price. Great customer service, Ive ordered from this site about like 4 times havnt had any issues, stuff usually ships 2-14 days and gets here about a week later. I would recommend this site for anyone, i trust the owner she always responds to my email and my questions.

Overall I am satisfied with all purchased I have made at GoodGoth's site. All of the the items were as pictured and a good value of their price. I also found the size chart reasonably accurate for sizing. T he only disappointment I can verse was I purchased a accessory gift bag, but at $9.99, I guess it was still a grab!

They suck! It's been 10 days since I ordered a simple pair of shoes and they still havent even shipped! It is 2011, the stuff I ordered the next day from somewhere else came days sgo and these people haven't even managed to out a pair of shoes in a box. After you order, if you go to check the status you see that it us standard practice to ship in 3-9 business days. Thats a bunch of crap, I would never have ordered from them if I had know that. I have never even experienced anything this slow on ebay.

I ordered the steampunk Mary Jane's. With them not having half sizes I went up, and they turned out amazing! The only problem is when breaking them in the first day, extra custom was needed in the back. I don't know if it's needed later on or not. These shoes as a whole are wonderful!

Dear GoodGoth,
I LOVE the Hunter green maxi skirt! That's the good news, and I am keeping it. Bad news is that because I am only 5 foot tall, I have no choice but to alter it, so the top row of the ruffle will be gone and the bottom half will need to be cut, too and then reconstructed. All this I must do by hand, but I do know how to do this chore. PLEASE make these clothes available in Petite in the future; there ARE tiny Goths out there. At the moment, the waist of the skirt covers my bust-line making me look like a little child playing grown-up, and this skirt does not work as a strapless dress. I am going to start the alteration process now. The skirt gets only 4 stars because of the need to alter this skirt :(

The shipping went super well, it arrived a day early which I was super happy about. But I got one of the madly matte lip glosses. This has to be one of the streakiest lipsticks I have ever used. And it leaves a weird tacky finish.

Ive tried to order from this website twice, both times they waited about a month to tell me that it was out of stock and only told me it was out of stock after i contacted them. They take forever to ship things and their customer service sucks DO NOT order anything from this website

I have been dreaming of this green dress ever since I saw it on their site. When I finally had the money, $89.95, I purchased my dress, when it finally came, it was made of some cheapish stretchy fabric that does NOT look good a person with a few extra pounds in the middle, I was so sad about having to return it, but return it I did. I was excepting to get my money back as the dress is in new condition and resaleable. I informed them that there was no other items I was even thinking about buying from them, not that I know how they "really" fit a person of size. The only e-mail I have received back from them says I have a credit of $89.95 waiting for me.

I have mailed them 4 times now and even filed a complainant with the Better Business Bureau, which they have not answered either. I want my money back, and they think that if they just don't answer your e-mails you'll go away.

I ordered several items on October 30 and by November 13 the order still said "processing" and there had been no communication from the company so I emailed them inquiring about my order and when it would be shipped. On November 17 when I still had no response from the company I posted on their Facebook page asking for a response. They promptly deleted my post. Then I unfortunately found this page and the horrible reviews and realized that this company was basically garbage. So I emailed them to cancel the order and what do you know, my first prompt response from the company saying they cancelled the order. There are better places to get these kinds of clothing. STAY AWAY FROM GOOD GOTH.

I am addicted to Goodgoth's mystery bags. They are $15 and $30. The $15 bags have 40 worth of stuff and the $30 bags have $100 worth. Its like Christmas every time I get one! I've gotten some stuff I wouldn't have picked out on my own but ended up working for me, and some stuff I actually had on my wishlist too. Its like the lottery but you win every time. I havent tried the handbag or the accessory bags so I cant vouch for those yet.

So I ordered a dress form them and I had to email a number of times on why it was taking so long. Well the dress was on back order so nothing they could do about it so i accepted that and told them to send it when they get it in. I finally received it and tried it on and it was horrible and didnt fit at all it was a very strange shape for a dress.

I contacted them they told me how to go about returning it so I did just that. Well i got the dress sent right back to me with no reason as to why. So i had to email them again and wait for a response and they told me i didnt return it within the 7 days 7DAYS are you kiddng me with this? So now im left with a $80 dress i am unable to wear.

NOT VERY HELPFUL AT ALL!

Don't buy, waste of money and absolute cheap worthless items. You're better off making your own stuff

I did not receive a tracking number for my order, and when I emailed them about it I did not get a reply. They are very unprofessional.

I bought 2 mystery bags. The second one came with the same exact items I got in the first one. I was pretty dissapointed.