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Higbee & Associates has a rating of 1.9 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Higbee & Associates ranks 173rd among Lawyer sites.
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This was a great service. Everything was very through and explanatory. The letter I got explaining the process I would have to follow was very helpful and helped me prepare some questions to ask during my call. I really liked the reassuring email I got after I booked a consultation appointment. It made a world of a difference to read and helped calm my nerves and stress that I was feeling.
Start date with Higbee and Associates was August, 2020. I had an awful experience. I asked a simple question back in August when I first hired the law firm, the response was consistently "we will have to ask the attorney." I never received an answer. About 30 emails later that would be responded to in about two weeks, a phone call I was expecting that never received and finally a BBB complain, I ended up cancelling my service today as of 6/3/2021 when they informed me they were "not obligated to communicate through BBB" and that they "will simply cancel [my] service." I will avoid all the details to keep this short. My advice would be to steer clear of this business.
I'm really fed up with how slow this firm has been with my case. Every time I reach out, I get the same vague, copy-paste answers. It's just like what other people have said in their reviews. If you're looking for quick and personal service, steer clear of this place.
Date of experience: November 7, 2024
Start date with Higbee and Associates was August, 2020.
I had an awful experience. I asked a simple question back in August when I first hired the law firm, the response was consistently "we will have to ask the attorney."
I never received an answer.
About 30 emails later that would be responded to in about two weeks, a phone call I was expecting that never received and finally a BBB complain, I ended up cancelling my service today as of 6/3/2021 when they informed me they were "not obligated to communicate through BBB" and that they "will simply cancel [my] service."
I will avoid all the details to keep this short. My advice would be to steer clear of this business.
Date of experience: June 3, 2021
I was supposed to have an Interview here and interacted with Wendy. She was always too busy or not in the office to schedule an Interview and when I agreed for a date, she never got back to me until days later. She was very rude through the messages and arrogant; although I tried to come to common ground for a slot, she just refused to interview with me ( slot available) at the end. Just wondering how things work inside the objective fair recruiting process for other potential seasoned professionals out there. This is not the right way to treat anybody who is looking for a job.
Date of experience: March 21, 2023
I hired Higbee in 2020 for an expungement. It is 2023, and I'm just seeing some of the expungement orders. They now want more money to complete the job that I've already paid them $5K to do. I've been waiting over 3 years! They speak to me as I'm incompetent and had nerve to tell me to go to the courts myself and ask them why it's taking so long! I just wanted my record expunged to make a better life for my children. Higbee sucked me bone dry and I still have a criminal history $5,000 later.
Date of experience: April 11, 2023
I paid them $1700 that I didn't have to get my record expunged! A 52 year old record! They sent me papers saying it was all expunged. I go to get my carry permit and guess what. I was turned down because the FBI still had everything that was supposed to have been expunged on my record! I have a meeting with our local DA, I'm sure he can get to the bottom of this rip off! I sure would like to change this review, if they do as promised for $1700 from someone on Social Security I'd be glad to rewrite this. I have 20 days left to get it off the FBI records. I'm sure our DA here in TN will get to the bottom of what they didn't do! As I said I'd love to give them a great review but as of now they don't deserve one. If they do what was promised I'd be happy to change this.
Tip for consumers:
Don’t trust them they take your $, and don’t do as promised.
Products used:
My 52 year old record was supposed to be expunged. I go to get my carry permit and get turned down because the FBI had everything that was supposed to be expunged on my record. I’ve gotten no help from them and have turn to our local DA for help.
Date of experience: June 15, 2020
This was a great service. Everything was very through and explanatory. The letter I got explaining the process I would have to follow was very helpful and helped me prepare some questions to ask during my call. I really liked the reassuring email I got after I booked a consultation appointment. It made a world of a difference to read and helped calm my nerves and stress that I was feeling.
Date of experience: June 6, 2022
These people take your money and then don't respond. They will make you run around getting this and that (costing you more money), then once you have it all - you sit waiting for a reply and it never comes.
They are criminals, don't waste your money or time on this firm.
Date of experience: October 16, 2020
They took my money $150 and never helped me then they tried to charge me $200 more. And expected me to pay 150 a month for 5 months even after I asked for my money back they never replied to my messages and they basically stole my money. This is the worst company ever.
Date of experience: July 31, 2019
The process was very simple. You guys understood the urgency of the situation and expedited the documents I needed. Not only did you make the documents easy to understand and follow, but you were very pleasant to talk to.
Date of experience: June 23, 2022
I am very satisfied with this service, it was very helpful, they had a timely response time. They were also thorough with their explanation about the process to follow.
Date of experience: June 2, 2022
They did a great job dealing with my creditors. Their attorneys and staff are excellent. I was very stressed about my financial situation and they showed me a path to success.
Price and experience
Defense against creditors and creditor litigation.
Date of experience: May 13, 2022
I like how quick their response time was and the consultation service was helpful. Overall, I was glad they were quick to process everything because this was something I had been sweating over.
Date of experience: May 27, 2022
I hired these clowns 3 months ago and all they've done is to request records from the court which I was able to obtain in a couple of days. THEY DO NOTHING for their paid clients.
Date of experience: August 3, 2020
What a place. Took my money and produced nothing. Now they are threatening with a lawsuit for services never rendered. Stay away from Higbee.
Date of experience: June 12, 2019
It has been very helpful. I appreciate the help because this has been a very scary experience for me.
Date of experience: May 26, 2022
Quick to response through email. Did not like that she had to reschedule three times.
Date of experience: May 25, 2022
They were very helpful and informative in helping me resolve this matter quickly.
Date of experience: May 27, 2022
The legal team here is very helpful and professional.
Date of experience: August 9, 2022
A national law firm that represents clients on a wide range of issues.
The Law Firm of Higbee & Associates prides itself on combining innovation, passion and expertise to produce outstanding results and value for its clients. This approach has won the firm praise and recognition that includes being listed in by Inc Magazine as one of the fastest growing companies in America, a Superb rating from Avvo.com, 5 Stars from the Better Business Bureau for 10 consecutive years.
The firm was founded in 2006 and now employs nearly 100 people. We have also won the trust of more than 40,000 clients, including some of the biggest media companies in the world, such The Associated Press and Agence France-Presse and several government entities, including the Attorney General for the State of Ohio.
We would love to add you to your list of satisfied clients.
Again, we regret to read about your feedback, Alex. We would like to address your concerns and improve your experience with us.
We take great pride in our customer service which is why we have more than 1,000 five star reviews from verified clients on our review platforms. This is also why we’ve continued to go out of our way to try to remedy your situation. However, despite our sincere attempts to improve your experience- you refuse to communicate directly with us and are instead choosing to leave negative feedback on any platform you can find.
Again, we cannot discuss details about your situation on public platforms.
Can you please send an email directly to our Client Support Coordinator at jlawson@higbeeassociates.com? We hope to hear from you soon.