HomeAdvisor (Powered by Angi) Questions & Answers

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Here’s what consumers have asked with answers from HomeAdvisor (Powered by Angi) staff and previous consumers.

14 questions answered
7% answered in 1 day
Question:

My husband is thinking of signing up with home advisor. do you have to pay home advisor for every lead you get from them even if you do not end up getting the job? do you only pay homeadvisor if you make contact with the customer? how much do you pay per lead, and how is that number figured? is it a percentage of the cost of the job? thx

Answer:

We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.

By M G.
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Question:

Hmm.. home advisor is now allowing free business profiles. but they have horrible ratings. whats going on? do i want to do that as a business owner?

Answer:

I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.

By Stephen C.
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Question:

Are they legit?

Answer:

Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!

By Art J.
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Question:

I paid up front for a service. how do i know who i hired and if the service will be carried out. i have no phone number for contact.

Answer:

You don't know you have to call home advisor and wait on the phone for an hr until they pick up

By Vicky M.
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Question:

How much do you charge per lead? if you receive a lead that want service you don't provide do you get a refund and if yes, how long does the refund ta

Answer:

Leads are anywhere from 30-90$. The leads may not actually be leads. I just suspended our account as they will not give you credit for their bogus leads. They have scammed us out of 100s of dollars. Go with Angie's List, most of our leads come from there anyways! Or else say that money and invest in advertising on Facebook and Nextdoor.

By M M.
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Question:

Hi i recieved a call from home advisor and she stated a lady wants me to clean house before she moves in. how did she find me. i didnt sign up

Answer:

Possibly your website. She might be lying to get you to sign up.

By Steve L.
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Question:

Are home advisor site reviews objective. do they accept advertising money and hence that may influence your reviews?

Answer:

They won't post terrible reviews but you can get horrible service.

By Richard W.
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Question:

I do carpet cleaning. how much are the leads for this type of business?

Answer:

They have been trying to get me to sign for 6 months and it's different every month they call me and i strongly suggest not signing any contracts with anyone who can't guarantee work 100% they give you a lead not a job and you have to pay for that lead even if you don't get the job know she said that i think they are changing it again to where you may pay a percentage but I'm not sure just call and find out but make sure you read and understand what they're doing to your bank account. Good luck

By Stephen C.
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Question:

Are house cleaners vetted to be sure they do not have a dubious background? and can they be trusted.

Answer:

I don't know about the house cleaners but, I do not trust the company based on my own recent experience.

By Michael
Question:

What happens to my review after i submit it in nys?

Answer:

Pleaser don't advertise something you have little controlover it makes people mad.

By Carol R.

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