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I cant even log on, it doesn't recognise my email - EVEN though I got sent to my email an order confirmation! Also the order number and zip code search don't work and they are correct! Any ideas what to do?

asked by FT W. on 12/24/14

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I'm a really patient person but my patience cup is about empty. We returned a new/unopened Malm Fireplace via Roadrunner transportation after Christmas. It was delivered to you on 1/6/17 at 3:30pm. We have still not received refund. I spoke with your customer service twice in the past month. Two days ago the woman said she was refunding $1,377.00 immediately and that I'd have an email confirmation in 5 minutes. NOTHING. Please refund the visa that was used now to save yourselves from legal action. Thank you. Send confirmation to lostrander4@gmail.com and/or rostrander@cccu.org Rick Ostrander 2224 Argentina Dr SE Grand Rapids, MI 49506 Sales Order 13022 from 10/25/16 Purchase order #625334
I am wanting to order some lights that are Kichler. I understand that Kichler is discontinuing this light and I ordered it from another company and was told they could fill my order. I am wanting to make sure that HomeClick would actually have the lights in order to fill the order.

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