Very pleased, this was the first time purchasing from this site. Item good quality, very sturdy looking. Small crack in a portion of glass on the fixture but it was at the very top and underneath a metal ring when assembled, so we didn't even bother to call for replacing or adjustment. I'd buy from here again.
We had a wonderful experience our kitchen design and installation. Ms Nisa was competent and very patient in her explanations, designing and supervision of our project. We completely recommend Nisa and her technical team and wish them luck for all their future projects.
Very Fast! Ordered a Headboard for company on Monday 10/20 and received by Thursdays 10/23. The headboard was perfect and looked just like it did in the picture. It was securely wrapped and packaged from the manufacturer so it was received with no damage. The piece really gave the guest room a more homey and completed look. I am very happy with my purchase would recommend Homeclick to friends and family as well as order from their site again!
Purchased two Uttermost lamps for guest room! Easy to order! Arrived quickly! Looks great!
Only issue is small imperfection on one lamp... top is not centered on base.
I order a chair from them. The price was 1/2 of other places. It came package unbelievable. Need help to unpack. Chair is beautiful, and instead of paying 1200 dollars I got it for 650. I will be buying from them again
Bought a toilet from homeclick that arrived defective they replaced the unit free of charge, quickly with very little effort! There customer service was prompt and efficient! I would definatley recommend them to a friend!
This was my first experience shopping with Homeclick. I was very impressed with the selection of products and the prices were cheaper than any other website I looked at. I purchased a new kitchen faucet. It shipped the day after I purchased it and arrived to my house 3 days later in perfect condition. I am very pleased with my experience and will definitely be shopping with Homeclick again in the near future!
Bought a 3 piece living room set from Homeclick and the furniture shipped exactly when they said it would. The website was easy to use and the selection was phenomenal! Will absolutely be buying more in the future from Homeclick.
Purchased a TOTO Drake toilet. Received quickly... and there was a small factory defect on the tank - I reported it and they shipped out a new tank the next day! Great customer service, and great product! Will be back!
I was very satisfied with my shopping experience. The website was easy to navigate, the product was exactly what I was looking for, and price was great. I received the lights quickly but have not installed yet.
Very easy to order and they have great customer service. I will totally use them again. Great business as it should be!
The painting is very nice however the frame it's not really would and more of our composite plastic.
I need a replacement. I liked the website. I love that I found this item in stock. It appeared to be packaged very well. But it's damaged/defective
I found a pub table and chair set online to gift to my girlfriend for Valentine's Day, and was set to pick it up at a store in time for the holiday. Then suddenly learned they were out of stock. It's now just a couple weeks away from the holiday. So I found the same set on Homeclick and a customer rep named Spencer Freedman confirmed he could have it arrive on time for Valentines Day. A week later, I'd received no shipping confirmation so I emailed Spencer. He came back with the bad news that it turned out they were out of stock; and the next one available would not arrive until AFTER V-Day. I was distraught -- it was all part of a romantic plan. I told him this, and asked if there was ANYTHING he could do? So he confessed he actually felt really bad and had contacted several other retailers to find it for me -- but to no avail. I was impressed, but still had no pub table. Then, a few days later, only 3 days before V-Day, Spencer contacts me and says he negotiated sending to me the pub table set that was earmarked for another customer, for whom the shipment was not as time sensitive. He arranged rush shipping, which by my math must have cut away all profit for Homeclick -- but he believed it was the right thing to do. And I can tell you, when that box arrived the morning of V-Day at my door, it was Spencer Freedman who won me as a very grateful customer and devotee of Homeclick. THAT is a platinum example of caring customer service, of which I am not worthy, because I am leaving this review four months after it happened.
Have used homeclick many times they have always been great! My Orders come quickly and whenever I have to call the reps are always friendly and extremely helpful! Can't wait for my next project!
Larger than I expected. I would have liked a photo showing it's size in comparison with flowers in it or next to books or something else.
So far so good, we'll see when it's delivered
Easy website. Easy return (I ordered wrong bike part, and they took it back no problems). Processing and shipment time reasonable.
Great prices. Placed my order and a few days later received my lamps in great shape. I will order again.
Great prices easy ordering and free shipping
I couldn't find any 4-light fan fitters which I liked until I fortunately saw yours. It's perfect! Very easy to wire in to the ceiling fan and attached with ease to the existing brace.
Had an issue with two orders, Spencer at customer service did a great job of taking care of the problem.
Hi Jimmy,
We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will be contacting you today to help assist with your resolution.
Sincerely,
Homeclick.com Team
Overview
The company has garnered a generally positive reputation, with customers frequently praising the quality of products, competitive pricing, and prompt delivery. Many reviews highlight effective customer service experiences, particularly in handling defective items and providing assistance. However, there are notable concerns regarding inconsistent communication, particularly around shipping delays and the return process, which some customers found cumbersome. Overall, while the company excels in product selection and customer satisfaction, improvements in communication and streamlined return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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- Edison, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an easy ordering experience and that our customer service met your expectations. We're dedicated to providing a seamless shopping experience and excellent service to our customers. If you ever need assistance or have any questions, please don't hesitate to reach out. Looking forward to your next visit!