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on 12/3/21Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help.
Additionally, please see the below linked article for information regarding data security and ID.me.
https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-