asked by
on 10/30/15Hi Melissa G.,
Good day! Thank you for posting your inquiry. Please rest assured that Choxi guarantees that all products sold are authentic. If a product is received which is not authentic and you can provide proof, we will instantly refund you and the manufacturing partner will be immediately terminated. We stand behind our deals. We are not perfect, but if ever a mistake happens, we will make it right. We also provide a 3rd party authenticity guarantee which covers the purchase price up to $1,000 on every purchase at no cost to you. I hope this answers your question.
If you need further assistance, you may contact us through this link: https://www.choxi.com/info/customer_service. Thank you.
Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.
The purses are supposed to be real and I don't doubt it because we have a local store named Ross in Houston Texas and they have the same purses and more or less the same prices. Still always use your best judgement because Choxi is a site and there more than one seller there so not every seller is the same. They do have many warranties like Amazon and ebay I have never lost a penny there or had any returns.