In 7 days I've used 4 ways to contact JClub to return an item-- order and item number. No response. Please instruct on return for full refund.

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In 7 days I've used 4 ways to contact JClub to return an item-- order and item number. No response. Please instruct on return for full refund.

asked by Joanne S. on 12/15/18

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Irving O. [jClub.com Rep] · Answer 1 · 2018-12-19T10:13Z

Irving O. [jClub.com Rep]

on 12/19/18

Dear Joanne,

I sincerely apologize for the delay.

I will love to turn your negative experience into a positive one!

Please email me personally with your order number and account Information. This way I can better assist you and better explain how our return process and policy works. Down below is my email address.
Stephanie@jclub.com

I look forward to speaking more with you!

Kind regards,

Stephanie

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In 7 days I've used 4 ways to contact JClub to return an item-- order and item number. No response. Please instruct on return for full refund.

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