JemJem Questions & Answers

Question 1

Question:

Is it a scam because i want to give my daughter an iphone Is it a scam because i want to give my daughter an iphone

Answer · 2019-12-04T06:14Z

Answer:

Bought from them a month ago and they delivered and the chrome book is working perfectly.

By Mexin R. over a year old

See more answers (11)

Question 2

Question:

Hello how long before i get phone when order Hello how long before i get phone when order

Answer · 2021-11-29T07:03Z

I purchased an IPad from them through eBay. I received the IPad 5 days after purchase.

Question 3

Question:

Can you share a success story using jemjem? Can you share a success story using jemjem?

Answer · 2019-10-23T01:43Z

They shipped my phone within 5 days and the shipping was totally free.

Question 4

Question:

Im looking on walmart.com on getting a ipad and it does not specify what grade it is Im looking on walmart.com on getting a ipad and it does not specify what grade it is

Answer · 2019-11-14T11:48Z

I believe most of Walmart products sold are Fair condition with more usage shown cosmetically. If you need higher quality condition, please go to jemjem.com and select Excellent condition. Or you can go to Amazon.com and looking for Refurbished products and those conditions are grade A. Here is link to amazon JemJem https://www.amazon.com/s?me=AM4AB724EBAWW&marketplaceID=ATVPDKIKX0DER

Question 5

Question:

If ordered through ebay, how long will it take for my item to ship? i ordered on friday, october 4th at 4:50pm pst, and it still has not been shipped. If ordered through ebay, how long will it take for my item to ship? i ordered on friday, october 4th at 4:50pm pst, and it still has not been shipped.

Answer · 2019-10-08T08:38Z

All orders are shipped in 1-2 business days. If you haven't received the order confirmation by end of Tuesday, you should contact support@jemjem.com and they can get you updates. Not sure what happened but usually ships in 1 business days but Monday is busy day so if order came in later time, it might take 2 business days.

Question 6

Question:

I need to return an ipad due to incompatibility with my ios operating systems on other devices. i emailed customer support but have not received ans I need to return an ipad due to incompatibility with my ios operating systems on other devices. i emailed customer support but have not received ans

Answer · 2019-06-04T09:00Z

Where did you send the email to? It should be to support@jemjem.com. Usually respond in less than 24 hours. Did you purchase on jemjem.com or on other site that jemjem sells on?

Question 7

Question:

Hi, i want to know how to return an refurbished apple ipad 2, purchased for a gift for christmas. the item was nice but could not update it. Hi, i want to know how to return an refurbished apple ipad 2, purchased for a gift for christmas. the item was nice but could not update it.

Answer · 2019-02-06T10:20Z

You can contact jemjem.com with order ID. Send email to support@jemjem.com with your order ID. They should be able to help you with questions.

JemJem Questions & Answers

Is it a scam because i want to give my daughter an iphone Is it a scam because i want to give my daughter an iphone

Hello how long before i get phone when order Hello how long before i get phone when order

Can you share a success story using jemjem? Can you share a success story using jemjem?

Im looking on walmart.com on getting a ipad and it does not specify what grade it is Im looking on walmart.com on getting a ipad and it does not specify what grade it is

I need to return an ipad due to incompatibility with my ios operating systems on other devices. i emailed customer support but have not received ans I need to return an ipad due to incompatibility with my ios operating systems on other devices. i emailed customer support but have not received ans

Hi, i want to know how to return an refurbished apple ipad 2, purchased for a gift for christmas. the item was nice but could not update it. Hi, i want to know how to return an refurbished apple ipad 2, purchased for a gift for christmas. the item was nice but could not update it.

How do i send a 90 day warranty

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