JMBullion Questions & Answers

3,362 reviews

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Here’s what consumers have asked with answers from JMBullion staff and previous consumers.

4 questions answered

25% answered in 1 day

Question:

What made you choose jmbullion over similar businesses? What made you choose jmbullion over similar businesses?

Answer:

Quality, customer satisfaction and on-time delivery.

By Rhonda T. over a year old

See more answers (27)

Question:

How to tell if american gold eagle coins are fake or not? How to tell if american gold eagle coins are fake or not?

Answer:

Hello Richard, please review our FAQ page to get details. https://www.jmbullion.com/faq/. Thank you.

By Tom F., over a year old

Question:

Can you send me a refund or trade coin. like i said before. i hope i don't have to go to another online. i think you can do something about it. Can you send me a refund or trade coin. like i said before. i hope i don't have to go to another online. i think you can do something about it.

Answer:

Refund or trade coin please. This is the most basic function. It should be simple to fix, but it has consumed more of MY time than it is worth. If you add a couple of additional trade coins, it would not compensate, but it would recover some good will. David Winters Attorney at Law

By David W. over a year old

Question:

Why is my 1 star review not showing up? fraud? Why is my 1 star review not showing up? fraud?

Answer:

Maybe they paid them to not post it. I remember one time I reviewed a restaurant because I wasn't really happy with the food and the owner / manager of the restaurant had the gall to tell me that his food was great. I quickly reminded him that the review process is not for his opinion of his business but the consumers opinion of his business.

By Don L. over a year old

Question:

I didn't order this, and my account is a victim of fraud. can you stop the shipment?

Question:

I have not received previous paid my order. i fully paid in full for the order. please send it to me!

Question:

My coins came in. a plastic cover. i want to know how i can go about getting the capsules. for my 1 and 2. ounce. silver coins and bars?

Question:

Yes, ordered an order for 10 coins said i couldn't get because i already got one, didn't specify that when i ordered, do you guys cancelled very disa.

Question:

Which order are you referring to? which coin or round?

Question:

Why do damaged or married products keep getting sent out when we pay hundreds and 1,000's of dollars with you?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

JMBullion Questions & Answers

What made you choose jmbullion over similar businesses? What made you choose jmbullion over similar businesses?

How to tell if american gold eagle coins are fake or not? How to tell if american gold eagle coins are fake or not?

Can you send me a refund or trade coin. like i said before. i hope i don't have to go to another online. i think you can do something about it. Can you send me a refund or trade coin. like i said before. i hope i don't have to go to another online. i think you can do something about it.

Why is my 1 star review not showing up? fraud? Why is my 1 star review not showing up? fraud?

I didn't order this, and my account is a victim of fraud. can you stop the shipment?

I have not received previous paid my order. i fully paid in full for the order. please send it to me!

My coins came in. a plastic cover. i want to know how i can go about getting the capsules. for my 1 and 2. ounce. silver coins and bars?

Yes, ordered an order for 10 coins said i couldn't get because i already got one, didn't specify that when i ordered, do you guys cancelled very disa.

Which order are you referring to? which coin or round?

Why do damaged or married products keep getting sent out when we pay hundreds and 1,000's of dollars with you?

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