• Joe's

Joe's

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Overview

Joe's has a rating of 4.0 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Joe's ranks 56th among Electronics sites.

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How would you rate Joe's?
Top Positive Review

“I will never stop doing business with Joes, Simply amazing customer service!”

Dom M.
10/12/18

I've dealt with Joes on numerous occasions and i must say, the best service i have ever received. I do a lot of online activity daily but when i do business here its like service from heaven. They respond to your needs quick they help there customers 100%, very kind, honest and reliable. It doesn't get better than Joes

Top Critical Review

“Deceiving”

Russell A.
3/6/18

Charged differently than advertised. Did not except 10% off coupon that they had sent from prior purchase. Headphones were fixed, but at a cost for more than buying. Do not have your headphones fixed here!

Reviews (16)

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Thumbnail of user phebeer
1 review
0 helpful votes
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June 5th, 2023

My Sony headphones had one issue, which cost $60 to repair, they came up with 4 additional and unnecessary repairs to have a functional headset (+$185), which makes it cheaper to buy a new one. And you are required to do them all, or none. UPDATED: They proposed afterward to take off one of the repairs, but "took off" the overall promotion, going from 60 to $120 to change the power board when you only need to screw it. They are sending it back for free though, it was a waste of time but it didn't cost anything. I'll do it myself!

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Value
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Thumbnail of user domm15
1 review
13 helpful votes
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October 12th, 2018

I've dealt with Joes on numerous occasions and i must say, the best service i have ever received. I do a lot of online activity daily but when i do business here its like service from heaven. They respond to your needs quick they help there customers 100%, very kind, honest and reliable.

It doesn't get better than Joes

Thumbnail of user earlw80
1 review
0 helpful votes
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September 11th, 2020

I say these guys are awesome. Yes this company is no B. S. when it come down to what they do. I just got back my headphones I was happy with their work. I'm a truck driver so I need my headphones at all time. The process was easy. I Recommend these guys for repair 5 stars. I got my headphones back in a week and a 1/2. Fix ready to go. I would definitely go back to this company for my repairs.

Thumbnail of user shawnk76
1 review
2 helpful votes
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November 14th, 2018

I was very apprehensive about sending my son's beats to someone online and out of state for that matter but for the life of me I could not find anyone to fix them in my area, and apple wanted 199.99 to fix them. So I took a chance and sent them off. Let me just say the whole process took less than 2 weeks and they came back working perfect! The price they charged me to fix them was excellent! These guys are good and can be trusted! I will refer everyone I know to them from here on out

Thumbnail of user ilanas11
1 review
12 helpful votes
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February 23rd, 2020

I had two pairs of beats headphones that were broken and a GoPro camera as well. All we're past warranty period. Joe's fixed them for such a reasonable cost and shipping is free! It was so easy to log in and report the item that needed fixing, print the label and mail it in. And then they email within a few days with the free estimate- so if it's too high of a cost you don't even have to commit to having it fixed! In all cases the fix it price was so reasonable I did it. They had it back to me within a week. I will always use Joe's for my fixit needs!

Thumbnail of user russella7
3 reviews
2 helpful votes
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March 6th, 2018

Charged differently than advertised. Did not except 10% off coupon that they had sent from prior purchase. Headphones were fixed, but at a cost for more than buying. Do not have your headphones fixed here!

Thumbnail of user joep252
Joe P. – Joe's Rep

Hello Russell, we did not receive any communications from you regarding the 10% off code not working in our checkout and had no way of knowing it did not work for you because of this. We have just now refunded you 10% of the repair cost and sent you an email regarding the pricing. The pricing shown on our website is actually what you paid for the service, and we did also send out a confirmation email with the total price that you confirmed with us before the repairs were completed. We never received any communications from you stating that the price was any less than satisfactory, only a confirmation that the price was good for you. We hope you will reach out to us directly with any other concerns you may have so that we can be of assistance.

Matt D.
JoesGE.com

Thumbnail of user awasa
11 reviews
2 helpful votes
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July 31st, 2020

After along tome of thinking about it I decided to buy the headphones once and for all. They are working perfectly although they have very poor bass quality. I have to use my phones equalizer every time. The battery lasts long but not as I expected. It connects very fast with my phone and the audio quality is not badly altered.

Thumbnail of user veronicam139
1 review
9 helpful votes
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November 8th, 2018

They repaired my beats solo 2 in about a week and returned them to me. They work perfectly now. The process was simple and quick and the company stayed in contact with me they whole time. Great prices as well. Definitely recommend!

Thumbnail of user georgel766
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

You have a Garmin watch, and you swim indoor and outdoor,
DO NOT REPAIR THE WATCH AT JoesGE.com.
I sent my Garmin watch to fix it with JoesGE.com, and it worked for 1 swim workout and then it broke again.
My sincere advice never repair anything with this CLOWN service.
Just buy yourself a new watch or device. Save time and money.
(I give JoesGE.com 1 star, because I cannot go lower than 1 star.)

Thumbnail of user olegt8
10 reviews
17 helpful votes
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July 30th, 2020

The truth is that this are not the best headphones that you will get out there. That is because the headphones have a very shirt run time. Even with the volum at 40 percent, the longest paly time I can get is 4 hours. That makes me wonder just what kind of battery they used on them. This is very dissapointing.

Thumbnail of user michaels4795
1 review
3 helpful votes
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August 10th, 2020

All the positive reviews I read on JOESGE ARE TRUE‼I thought I would have to buy a new set of beats but they restored them back to the way they were. I recommend JOESGE for your electronics repair. Excellent service Excellent repair. I give JOESGE 5 stars hands Down. Much Continued Success‼

Thumbnail of user lennyt8
1 review
2 helpful votes
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June 12th, 2018

Great people helping others fast and cost effectivly. Couldnt of asked for anything more. Thanks for the crew at JoesGE I got my electronics back and running.

Thumbnail of user catrinaw3
2 reviews
1 helpful vote
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November 11th, 2018

We used them twice and received prompt professional service each time. I'm glad they were able to repair our electronics, without them we would needed to purchase new items. Glad we didn't.

Thumbnail of user rp337
1 review
1 helpful vote
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September 29th, 2021

Poor service and will rip you off if able! Sent head phones to them, did not fix. Charge me just to send back to me with my own money!

Thumbnail of user jordanaw2
1 review
1 helpful vote
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October 18th, 2018

They are amazing! Prompt replies, incredible prices, and quick and perfect technicians... Excellent service and response - simply the best out there!

Thumbnail of user tashaw35
1 review
2 helpful votes
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August 19th, 2019

They were very helpful and fast in all interactions, and accommodating with all issues, providing fast, proficient solutions. HIGHLY recommend.

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Joe P.

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