If I ask a question, how long does the conversation stay open. I'm not sure that I can make an immediate reply to your post.

asked by Larry S. on 1/19/16

2 Answers
Thumbnail of user adamr35

Hello Larry,

Thank you for the question. There is no need for an immediate reply so you can post your question and come back and respond to the Expert that you're working with at your leisure.

If you think it will be some time before you'll be able to reply, you can simply note that in your response so that the expert knows that you'll be back later.

When you do come back and reply, the Expert is notified of your reply by email in the same way that you are notified when they post to the conversation string.

If you have any further questions about the site, feel free to reach back out to us here or you can contact our customer support team from the Contact Us link on the homepage.

Regards,
Adam

Helpful  (0)
Thumbnail of user stellar38

While the issue is being resolved, no longer than that.

Helpful  (0)

Add your answer

Ask a question

Get answers from the JustAnswer staff and other customers.

Have a question about
JustAnswer?
Post Review