LawDepot Questions & Answers

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Here’s what consumers have asked with answers from LawDepot staff and previous consumers.

84 questions answered
15% answered in 1 day
Question:

Can i password protect a folder or a specific document?

Answer:

Hello Dave, I am sorry we cannot password protect a specific folder we just password protect the full account. Regards, Cynthia Customer Support

By Cynthia S., Manager, Customer Support
Question:

What is required to cancel a membership during the trial?

Answer:

Hello Christine, To cancel your subscription, go to https://www.lawdepot.com/cancel/signin.php. Or you can call us at 1-855-231-8424 Mon-Fri 8am - 7pm ET Regards, Cynthia Customer Support

By Cynthia S., Manager, Customer Support
Question:

I created a power of attorney, put card info for the refundable $7.99 option, but i couldn't get back to print my doc! help!

Answer:

Hello Rick, If after the receipt page you did not continue to the document please go back to the website www.lawdepot.com click on login in the top right hand corner. Type in your email address and if you did not enter a password yet click on I forgot my password. You will receive an email with a password reset link. Once you create a password it will take you back to the website. If you have any problems please give us a call at 1-855-231-8424 and we will be happy to help you get back into your account. Regards, Cynthia Customer Support Manager

By Cynthia S., Manager, Customer Support
Question:

The $49.95 license mean the will is good for years only. can it be renewed again after 10 years. floyd

Answer:

Hello Floyd, For the time allowed you can go in and create a new document or edit your document in that time frame. Your account can always be renewed after the time frame has expired. Regards, Cynthia

By Cynthia S., Manager, Customer Support
Question:

Does a basic license cover medical directive

Answer:

Hello Jonathan, A Basic License covers the you to print, download and edit what ever document that you are working on. So if you chose the Basic License for Heath Care Directive it would allow you to print, download and edit only your Health Care Directive Documents. Regards, Cynthia

By Cynthia S., Manager, Customer Support
Question:

Can i change a living trust ie account numbers after paying?

Answer:

Hello Bob, Yes you can make changes to your document after paying. Once you select a license option, your document will be saved and available for access on the last page after you enter credit card details. If you need to access your document: 1. Sign in to your account. 2. Hover on your email address at the top right hand side of the page and click on My Documents from the drop down menu. 3. Click on the document name to open the file. 4. Click the Print icon to print or the Change Answers icon to edit answers. Regards, Cynthia Customer Support

By Cynthia S., Manager, Customer Support
Question:

Can you cancel the 33.00 per month subscription at any time?

Answer:

Yes, you can. I did. I was able to, but I had to do so through my PayPal account. The instructions I received in the email from LawDepot told me to go to my PayPal account and get into my recurring payments. Then, selecting LawDepot, stop the recurring payments. I did this and it worked. Stopped all recurring payments. I think it's unusual that the recurring payments are managed from the payment end rather than the LawDepot's end. Really puts the owness on the customer, but I suppose it also put s the power in the customer's hands, too.

By Genna P.
Question:

I have just had 95,00 taken out of my checking account i would like to know why???? i want a refund! margaret rannow 2920 emerson ave n. mpls. mn.

Answer:

Hello Margaret, As I do not have your account information I cannot say for sure but, it sounds like you signed up for the 1 Year Pro License. This stated that it was $7.99/month prepaid for 1 year. Please Feel free to contact me Toll Free: +1 866.608.1020 Ext 337 and we can discuses this issue. Cynthia

By Cynthia S., Manager, Customer Support
Question:

I am interested in a durable power of attorney in the state of florida. how can i be sure it will be valid prior to it being used?

Answer:

Hello, We are a leading publisher of do-it-yourself legal documents and templates since 2002. Our customers have created over four million contracts and have saved considerable dollars in legal fees. Our form templates and software are drafted and revised by our in-house legal department. Please note that the documents are generated based on the answers you enter. Ensure you accurately complete all the necessary fields. Once completed, it is a legal document. The answers you select and how you edit the document can potentially affect whether the form is legally enforceable and valid. If you are unsure how to complete the answers or edit the document to fit your fact situation, you should consider contacting a local attorney in your jurisdiction to assist you. Customers are responsible for special requirements in their jurisdiction. You are still responsible to file or register your documents with the correct facilities should it be required. Cynthia

By Cynthia S., Manager, Customer Support
Question:

Hello, my name is john. i wanted to know how i can write a contract. i'm a welder and need a contract for

Answer:

On our site we offer templates for contracts you just have to go to www.lawdepot.com and under Business you will see a few different contracts that work for you. You can check out these contracts and see if any of them will meet your needs. https://www.lawdepot.com/contracts/service-contract/ https://www.lawdepot.com/contracts/independent-contractor-agreement/ https://www.lawdepot.com/contracts/consulting-agreement/ Regards, Cynthia

By Cynthia S., Manager, Customer Support

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