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Lazada Questions & Answers
1,610
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
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Question:
Itry pa kaya ng ideliver ng lazada yong item kahit un first attempt nila hndi nila nalocate yong address? hehe sa mga nababasa kong complaints na nacacancel un order automatically baka matulad din ako...tapos pahirapan ang refund...dapat kasi may contact number yong mismong nagdedeliver ng item pra magkausap un mismong customer at courier...tsk tsk
Question:
Hi! what if the courier informed me that my package will be delivered tomorrow but i won't be able to receive it and give the payment because i have to go somewhere? can i postpone the delivery? how? thanks!
Question:
Hi! i receive the geneva watch today but where is the lenovo phab plus???? here is the order number 328296269.
Question:
Hi macacancel ba yung order ko kasi hindi na deliver yung product , msyado ng gavi tumawag yung lex which is exactly 9:30 pm
Question:
Are the nike shoes original? i want to order jordans
Question:
Hi lazada, i'm just wondering if the shoes you sell are original? thanks!
Question:
Hi, i was unable to claimed my refund for order number 368932156 because i was abroad during that time (sep 10, 2016). i just arrived back to philippines last week for a short vacation. i went to lbc yesterday to claim the refund, but tracking number appears to be inactive already as said by the lbc personnel. may i please request your good office to process my claim. note: i will be back overseas this 27th of november. thank you.
Question:
Hi, my orders were supposed to arrive on tuesday november 8 but the lbc tracking website says "receieved to csc return" what is that suppose to mean? here is my tracking number 791007626463
Question:
Hi! good morning. can i cancel my order #315758469? i just got a text from you guys this morning that you somehow already placed my order which i clearly didnt say verify that i wanna place that order so can you pls cancel it? i know you have that 6hr rule and im surprised i didnt see the cancel button in your order sheet page when its not even has passed 6hrs already
Question:
I just want to know if the product i ordered is still going. or is it already cancelled? here the # 388429529
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