MadBid Questions & Answers

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Here’s what consumers have asked with answers from MadBid staff and previous consumers.

50 questions answered
8% answered in 1 day
Question:

Can we get money back if we dont want to use credits

Answer:

No unless you can claim it back from your credit card company. I lost £50... doh! You don't know what you are signing up to until you have paid into it it's a scam.

By molo o.
Question:

Is madbid.com safe? is it a con? in what area or places or countries can madbid deliver the product that you have won?

Answer:

Dont be stupid, dont get involve with madbid, they are a con

By pedro g.
Question:

If i am unable to win any bid after buying my credits, is their any refund options?

Answer:

Not exactly, each time you don´t win an auction Madbid gives you back about 70% - 80% of your money but you just can't expend it in Madbid.

By Rafael R.
Question:

Is madbid good?

Answer:

It is the worst site... There is always a lady called Jane who will respond to your emails... Will always say that she can't contact the supplier... You will never ever get the products you won in India... It is a scam run by thieved

By Atul s.
Question:

It is not clear who is really a customer and which is an automated robot. i am not happy with madrid. i was not told that i could not get my money back when i placed my order. this contravenes the law for distance feeling. i am going to write a review online detailing my experience unless i get my money back.

Answer:

Hi Steve, there are no automated robot's on our site. Please explain your threat to detail your experience?

By Customer S.,
Question:

Have you registered me on madbid?

Answer:

No Romesh, only you can register on Madbid

By Customer S.,
Question:

Can i bid from india, what would be the shipping charges addtional

Answer:

Yes Saravana. Shipping charges are depending on the product

By Customer S.,
Question:

Got faulty item need to know what to do

Answer:

Please e-mail us at customer@madbid.com Paul

By Customer S.,
Question:

Have you any idea why the vast majority of customers are dissatisfied plesse. i am trying to be open minded

Answer:

Hi Michael, the most common reason is not understanding that we only refund unspent credits packages BEFORE you start bidding. We explain this before you purchase anything, but it's sometimes missed

By Customer S.,
Question:

How much credit charge for 1p. its means when bidding is running it up 1p continuesly for every time how much credit they charge for every 1p up and if i hav 500 credit then how far i can go in a biding. if the bidding is gets higher then my credit then what happen will they refund my money or i go empty hands if i not purchase any thing form madbid

Answer:

Hi Kabir, each auction spends different amount. Look out for the "star" sign to tell you how much each auction is

By Customer S.,

Can’t see your question? Ask to get answers from the MadBid staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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