Mattress Firm Questions & Answers

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What should I do? My mattress is hurting my back?

asked by Diane K. on 1/18/23

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Happened to me payed 13000 for a serta and it's comming apart and kills my back. I sink right into the mattress. The worst..
I purchased an expensive mattress and adjustable frame in 2019 and my mattress is sagging. I have filed a warranty claim and have a number.
WHY THE HELL AM I STILL NOT SLEEPING IN A BED?????????????? YOU BOUGHT OUT SLEEP COUNTRY....AND THEY SOLD ME A USELESS MATTRESS AND BOX SPRINGS IN 2014...I HAVE BEEN SLEEPING WITHOUT A BED SINCE.....
how long before i receive my refund?

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