MaxSold Questions & Answers

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Here’s what consumers have asked with answers from MaxSold staff and previous consumers.

75 questions answered
5% answered in 1 day
Question:

How does this work if seller is not in my area?

Answer:

The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.

By Wendy R.
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Question:

My mother recently died. i have the daunting task of clearing the house.will the company clear out the house to auction items or do the pick and choose what they want?

Answer:

Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.

By MaxSold I.,
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Question:

Answer:

Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.

By Jack H.
Question:

Will my credit care only be charged if my bid is accepted?

Answer:

Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.

By MaxSold I.,
Question:

I am concerned about supplying my credit card information to someone i do not know.

Answer:

Hi Susan F. In response to your question, "How safe in my credit card information?", it is very safe. I have bid on items and won bids many times and have experienced no problems with my credit card. I trust MaxSold implicitly. Hope this helps. Have a great day! Debbie H. :)

By Debbie H.
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Question:

What percentage does maxsold take?

Answer:

30% is in addition to a $700 flat fee for a managed auction

By Bubba S.
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Question:

Can i determine the bottom $ that is acceptable for an item?

Answer:

We don't do minimums - see www.MaxSold.com/Reserves for the reasons why

By MaxSold I.,
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Question:

Exactly how is this done? i live in a gated condo, not a regular house. need to downsize.

Answer:

We can run our auctions in some gated communities. Please get in touch with us through www.MaxSold.com/estatesales

By MaxSold I.,
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Question:

Do you work in new braunfels texas?

Answer:

We do!

By MaxSold I.,
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Question:

Does maxsold take commission on total sales, and what percentage? or, does it apply a flat rate to sales? i am looking at disposing of stuff i have in storage as i need to downsize due to medical emergencies in the family.

Answer:

Yes, 30% of the sale and an additional fee. If you use their services, it's an additional $700.

By Scott P.
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