MobileZap Questions & Answers

Here’s what consumers have asked with answers from MobileZap staff and previous consumers.

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Question:

After ordering from mobilezap.com.au did anyone receive an email from mobile fun customer support asking for passport number, expiry date, nationality, issuing country, personal number, and date of birth? reason being 'due to the order being a high value international order they need the info for security reasons to protect their company and me' i sounds very suspicious to me. After ordering from mobilezap.com.au did anyone receive an email from mobile fun customer support asking for passport number, expiry date, nationality, issuing country, personal number, and date of birth? reason being 'due to the order being a high value international order they need the info for security reasons to protect their company and me' i sounds very suspicious to me.

Answer:

I have a similar issue. Ordered items on the 28/05/13 and still no arrival on the 09/05/13. From looking on the website I believe they are UK owned and run which makes me think its coming from overseas which would make sense for the delivery time (well more sense). I just hope that it does turn up. Will update if this changes.

By Michael P. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MobileZap Questions & Answers

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