After ordering from mobilezap.com.au did anyone receive an email from mobile fun customer support asking for passport number, expiry date, nationality, issuing country, personal number, and date of birth? Reason being 'due to the order being a high value international order they need the info for security reasons to protect their company and me'
I sounds very suspicious to me.

Question

MobileZap Questions & Answers

86 reviews

1 questions & answers

Ask a question See all questions

After ordering from mobilezap.com.au did anyone receive an email from mobile fun customer support asking for passport number, expiry date, nationality, issuing country, personal number, and date of birth? Reason being 'due to the order being a high value international order they need the info for security reasons to protect their company and me'
I sounds very suspicious to me.

asked by Amanda P. on 5/16/13

1 Answer

Add your answer

Ask a question

Get answers from the MobileZap staff and other customers.

Michael P. · Answer 1 · 2013-05-08T09:45Z

Michael P.

on 5/8/13

I have a similar issue. Ordered items on the 28/05/13 and still no arrival on the 09/05/13. From looking on the website I believe they are UK owned and run which makes me think its coming from overseas which would make sense for the delivery time (well more sense). I just hope that it does turn up. Will update if this changes.

Helpful (0)