MyGermany Questions & Answers

Here’s what consumers have asked with answers from MyGermany staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

Hi! i just paid the 1 euro fee as i tried to open my account with you. it was charged but it tells me i don't have access. can you help? Hi! i just paid the 1 euro fee as i tried to open my account with you. it was charged but it tells me i don't have access. can you help?

Answer:

Hi Yona, What is the eMail ID or customer number you used to register? I cannot find a "Yonda"? Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-) Regards, Johanna

By Chris S., over a year old

Question:

Hello, could i know if a promotion code is valid? Hello, could i know if a promotion code is valid?

Answer:

Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna

By Chris S., over a year old

Question:

Hello could i know if a promotion code is valid? Hello could i know if a promotion code is valid?

Answer:

Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna

By Chris S., over a year old

Question:

I need the shipping address in germany. i registered today and need to ship you a box

Question:

Hi mygermany team, can you confirm my consolidated item is ready or not ? kindly reply asap, -luqman

Question:

Hi, i want to buy an amazon dot system in my room. the only issue is that al the products that i want don't ship to the netherlands. is this trustable

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MyGermany Questions & Answers

Hi! i just paid the 1 euro fee as i tried to open my account with you. it was charged but it tells me i don't have access. can you help? Hi! i just paid the 1 euro fee as i tried to open my account with you. it was charged but it tells me i don't have access. can you help?

Hello, could i know if a promotion code is valid? Hello, could i know if a promotion code is valid?

Hello could i know if a promotion code is valid? Hello could i know if a promotion code is valid?

I need the shipping address in germany. i registered today and need to ship you a box

Hi mygermany team, can you confirm my consolidated item is ready or not ? kindly reply asap, -luqman

Hi, i want to buy an amazon dot system in my room. the only issue is that al the products that i want don't ship to the netherlands. is this trustable

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