Hello! Thank you for bringing this to our attention. We want our customers always to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem.
At your earliest convenience, please provide us with the following information through private message:
The email address used to create the account.
The phone number attached to the account.
The first and last name of the account holder.
The account number
A customer service representative will be in contact to facilitate your request.
Thank you!