Here’s what consumers have asked with answers from Neopets staff and previous consumers.
Yes. They never answer emails, ever. Don't expect any customer service from them at all.
A lot. Marapets is decent enough, subeta definetely better. Neopets, meh, cashgrabbers with no actual value with their worst HR and CS.
Rock hard, they gonna ignore you for years, then go power trip thinking they are somebody important. Trash scam web.
Neopets was my first site, but no, I prefer other businesses than those scammers.
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