- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Here’s what consumers have asked with answers from NewChic staff and previous consumers.
Sorry, The delivery time depends on the countries and the shipping methods. When you placed the order, you can get the estimated delivery time on checkout page. You can visit the website below to view all shipping methods and their delivery times. https://www.newchic.com/shipping-methods-hc160.html Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html Thanks.
Every order from Newchic has a 14-day return or refund guarantee. Here is the return policy. https://www.newchic.com/return-and-refund-hc162.html And please contact our customer services before returning. https://www.newchic.com/Contact-Us-hc10.html There we have specific technical staffs to help solve your problem. Thanks in advance.
Yes, thanks for your order # 47410743. Your order 47410743 was shipped by Air Parcel Register on 2018/4/12. The tracking number is LS984196065CN. You can track your order here: http://www.17track.net/en You can visit the website below to view all shipping methods and their delivery times. https://www.newchic.com/shipping-methods-hc160.html Also, you can find more details in your Newchic account - View Order - My Order - Order Tracking. Hope you can receive your order asap. Thank you. PS: you can track order in the below link by entering your Order ID (8 digits) and the registered email address below. https://www.newchic.com/index.php?com=order
Sorry, The size of each item may have an inaccuracy of about 2cm/1 inch due to hand measurements. About the size, you can find all the details about the sizes of each item on every product page by clicking the ""size chart ""/ "" size guide "". To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered. If you have any doubts about the product or your order, please feel free to contact us and give us more details. https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thank you.
Yes, we can send to Abuja Federal Capital Territory, Nigeria. To see the list of countries we can ship to, please click and roll the drop-down menu on the upper left-hand corner of every page, or you can type the name of your country to search. Here is the link about the shipping methods and estimated delivery time. https://www.newchic.com/shipping-methods-hc160.html Please click the link and you will get more details.
The boots are fabricated in China. For the material, different products varies and you can see it in the description of the product page. For cooperationwe suggest you contact our customer service for more details: Online Help - Contact Us- Pre-sale Topics - Other Presale Inquiry - Email Us Now https://www.newchic.com/Contact-Us-hc10.html They will seriously consider your ideas and try their best to provide you with a reasonable solution.
Sorry, it may get order delayed due to out of stock poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. You can visit the website below to view all shipping methods and their delivery times. https://www.newchic.com/shipping-methods-hc160.html Also, you can track order in the below link by entering your Order ID/# and the registered email address below. Or Scroll down to the bottom and Click Track Orderon every page https://www.newchic.com/index.php?com=order
Sorry, The delivery time depends on the countries and the shipping methods. When you placed the order, you can get the estimated delivery time on checkout page. You can visit the website below to view all shipping methods and their delivery times. https://www.newchic.com/shipping-methods-hc160.html Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html Thanks.
Sorry, About the size, you can find all the details about the sizes of each item on every product page by click the "size chart "/ " size guide ". Some tags UK/US size number may be different from our size charts UK/US size number. To choose a correct size, we usually suggest that customers can measure their own size and then read the size reference on our product page, not the usual size you ordered. You can also see the note on the size chart of every products page. Any questions, please feel free to contact us https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you.
