NewChic Questions & Answers

Thanks for your waiting.And your order 35135367 has been shipped out on September 16th through standard air mail register. The estimated transit time: 7-20 business daysdo not includes weekend and holidays. Tracking number: RU771638475CN Tracking link: http://www.17track.net/en Or you also can check on your account of the website: My account- view order- order- tracking number- tracking information. If the parcel is not delivered within this date, you can contact us again. For any further assistance or necessity, welcome to contact us and we will try our best to help you.

The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. Business days means that weekends and holidays are not included. When you placed the order, you can get the estimated delivery time on checkout page. Besides, you can track your order if you have chosen the shipping methods with the tracking number. If you can't receive the item in the estimated delivery time, the reasons are that the item may be delayed because of customs clearance, holidays or bad weather. These situations are out of our control. We really hope our customer can receive the item asap. We are trying to improve our shipping service as well. Hope for your kindly understanding. We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic. You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details https://www.newchic.com/?com=account&t=orderlist&orderStatus

We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic. You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details https://www.newchic.com/?com=account&t=orderlist&orderStatus

Here is the our website: http://www.newchic.com/. You can click this link to our website to enter the key words with the product name and find the item you want and then go to the product page to get all information, including the price, size and etc. If you don't know how to place your order, here is the new user guide: https://www.newchic.com/new-user-guide-hc11.html/. Welcome to place the order. Enjoy shopping.

About the size reference, you can see it in the page of product description. If you are still confused about which is suitable, you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. And we will give you advise.

Thanks for your waiting.And your order 35056416 has been shipped out on September 16th through standard air mail register. The estimated transit time: 7-20 business daysdo not includes weekend and holidays. Tracking number: RU771644515CN Tracking link: http://www.17track.net/en Or you also can check on your account of the website: My account- view order- order- tracking number- tracking information. If the parcel is not delivered within this date, you can contact us again. For any further assistance or necessity, welcome to contact us and we will try our best to help you.

We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic. You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details https://www.newchic.com/?com=account&t=orderlist&orderStatus We suggest that you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you a reasonable solution. Sorry for your inconvenience.

Sorry for the inconvenience caused, could you mind contact our customer service including the order number, the SKU of the product and the shipping label. Our staff will help you to solve it after receiving your request. We will check the status and find a best solution for you. https://www.newchic.com/Contact-Us-hc10.html.

Here is the return policy. https://www.newchic.com/return-and-refund-policy-hc99.html. You can return the item if the product you have received does not meet the size chart, please send the relevant information to our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service will check it carefully and then offer you a reasonable solution according to the return policy. Thank you.

Here is the return policy. https://www.newchic.com/return-and-refund-policy-hc99.html. Please send the relevant information to our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service will check it carefully and then offer you a reasonable solution according to the return policy. Thank you.