I ordered a pair of sneakers and I have not received it . It has been at least 3 weeks and I saw the charges on my credit card already. Please advise.

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I ordered a pair of sneakers and I have not received it . It has been at least 3 weeks and I saw the charges on my credit card already. Please advise.

asked by Zenaida M. on 9/20/17

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Newchic N. [NewChic Rep] · Answer 1 · 2017-09-20T06:37Z

Newchic N. [NewChic Rep]

on 9/20/17

We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic.

You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details
https://www.newchic.com/?com=account&t=orderlist&orderStatus

We suggest that you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you a reasonable solution. Sorry for your inconvenience.

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I ordered a pair of sneakers and I have not received it . It has been at least 3 weeks and I saw the charges on my credit card already. Please advise.

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