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Here’s what consumers have asked with answers from NewChic staff and previous consumers.
Dear Zury. You can check your order status on your Newchic account. Please do as follows: Home»My Account»My Orders. Also, you can contact us by live chat or service@newchic.com. We will check it for you. Best regards, Newchic team.
Dear TASIA, Sorry for the trouble. You can check your order status on your Newchic account if you have placed the order. When your order was shipped, you will receive an email from our system. If your order was shipped out but you didn't receive an email, could you please check your junk mail? Maybe the email was there. Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.
Dear Sue, We have listed all the size details on the related product page and we have measured the items before selling them. Therefore, We suggest that customer should choose the size according to the size data, not the size you used to buy. Please click the size chast to get more size information. Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.
Dear Michele, We have listed all the size details on the related product page and we have measured the items before selling them. Therefore, We suggest that customer should choose the size according to the size data, not the size you used to buy. Besides, the tags inside the items will show in Asian size. Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.
Dear Koren. The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. You can check your order status on your Newchic account and track your order. Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.
Dear ritu a. We only sell the item online. The shipping fee depends on the shipping methods, countries and the products. Please check it on checkout page. The customer are responsible for all import taxes and duties that may be charged when the item passes through customs. We advise you to find out about the local regulations prior to ordering from us. We cannot give you advice or information about tax rates and customs charges in your country. Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.
