I ordered some items on new chic few days ago. Since then I have not received any call or message for confirmation of payment or shipping which is a matter of concern for me

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I ordered some items on new chic few days ago. Since then I have not received any call or message for confirmation of payment or shipping which is a matter of concern for me

asked by TASIA D. on 3/21/17

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Newchic N. [NewChic Rep] · Answer 1 · 2017-03-22T07:58Z

Newchic N. [NewChic Rep]

on 3/22/17

Dear TASIA,

Sorry for the trouble. You can check your order status on your Newchic account if you have placed the order. When your order was shipped, you will receive an email from our system. If your order was shipped out but you didn't receive an email, could you please check your junk mail? Maybe the email was there.

Any questions, please contact us by live chat or service@newchic.com.

Best regards,

Newchic team.

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I ordered some items on new chic few days ago. Since then I have not received any call or message for confirmation of payment or shipping which is a matter of concern for me

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